NEC Univerge SV8100 Features And Specifications Manual page 1368

Issue 8.01
If the dial window is open when a new call rings into the Desktop, and the phone is on-hook,
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the new call takes priority and the dial window will close.
When using the Chat feature in the Desktop Applications, the maximum number of
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characters in a chat message is 256.
The integration between the desktop application and the CD-CP00-US does not support
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CAP keys 1000-9999. Only 0001-0999 can be supported. CAP keys above 1000 can be
used elsewhere in the system, but not for CTI controlled extensions which include Desktop
Suite.
To reset the Telephony Settings (i.e., Service Codes) to default, you must delete the
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c:\Documents and Settings\All Users\Application Data\Cygnus Application Suite\PC
Phone\TapiConfig.xml file and it recreates with defaults on the next launch of the
application.
Using an ADA-L for recording in Deskset mode for the Desktop applications: DIPS 1 and 6
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on the ADA-L should be on with all others off.
With Desktop Applications 1.0, 2.0 and 3.5, Intercom calls parked in the Desktop
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Application do not show up. Parked trunk calls will show as held calls if the trunk key is
programmed on the phone. If the trunk is not programmed on the phone, parked trunk calls
will be removed from Desktop.
With Desktop Applications Version 3.6.0.0, Parked calls can be monitored in the Active
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Call list and will show up as a blue Parked Call similar to the IPK II PC Attendant.
TAPI does not monitor all the system park orbits. Therefore, TAPI errors can occur in the
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application if the Desktop user attempts to park a call in an orbit that is already occupied by
a call manually parked in that orbit by another user.
With Desktop Applications Version 3.7.0.0 or higher, Desktop users can park calls in the
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next available park orbit by choosing orbit 0 from the application when Program 20-11-27 is
set to 1 (on).
Any station using Desktop Applications, in softphone or deskset mode, must have an ICM
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key programmed in 15-07 (
BLF indication for another station is solid green or flashing green if the BLF is for the station
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the application is running. There is no difference between busy or ringing for a BLF of
another station.
If DND and CFA are set for another station, its BLF shows red.
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In the 1st-Party solution, BLF/DSS to be monitored in the Desktop Application must be
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programmed on a physical key on the phone or DSS console attached to the phone. DSS/
BLF buttons that are programmed on buttons that do not physically exist on the phone or on
a DSS console that is not physically present do not show up in the Desktop Application.
Without Shared Services, ringing trunk calls show green. With the Shared Services
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solution, ringing trunks calls show red.
Application Sharing uses Microsoft Net Meeting. When application sharing is used, the
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Forward Control and Window Bar options are not available.
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UNIVERGE SV8100
SV8100 Desktop Applications