Troubleshooting
Abnormal Noises
Electrical Noise
Initial Actions
4-66
•
Cycle printer power.
•
If the problem persists, follow the procedure below.
Troubleshooting Procedure Table
Step
Actions and Questions
1
Are there any other electrical
appliances within 3 meters of the
printer, such as generators, radio
and appliances with motors?
Ether turn off the other electrical
appliances, or relocate the printer at
least 6 meters from other
appliances.
Does the electrical noise error still
occur?
2
Is AC power supply outlet wired and
grounded appropriately?
3
Reseat the Toner Cartridges.
Does the electrical noise error still
occur?
4
Check the xerographics assembly
plate earth dl (PL3.2.2).
Are there any stains or foreign
substances on the contacts?
Xerox Internal Use Only
Yes
No
Go to step 2.
Complete.
Go to step 3.
Request the
client to fix the
AC power
supply outlet.
Go to step 4.
Complete.
Wipe the stains
Reseat the
or foreign
connectors on
substance with
the HVPS.
dry cloth.
Phaser 6000/6010 and WC 6015 MFP