Error Messages and Codes
E-mail Error
Applicable Error
Initial Actions
3-32
An e-mail error is detected.
•
016-503: SMTP Error
•
016-504: POP Error
•
016-506: SMTP Login Error
•
016-507: SMTP Error
•
Cycle printer power.
•
If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts
IP Board, PL7.1.9
MCU Board, PL7.2.2
Troubleshooting Procedure Table
Step
Actions and Questions
1
Reseat all connectors on the IP
Board and the MCU Board.
Does the error persist?
2
Replace the IP Board (page 8-114).
Does the error persist when the
power is turned on?
Xerox Internal Use Only
Wiring and Plug/Jack Map References
"Map 2 - WorkCentre 6015 MFP" on
page 10-22
"Map 3 - WorkCentre 6015 MFP" on
page 10-23
Yes
No
Go to step 2.
Complete.
Replace the
Complete.
MCU Board
(page 8-121).
Phaser 6000/6010 and WC 6015 MFP