Mcu Comm Error - Xerox Phaser 6000 Service Manual

MCU Comm Error

Phaser 6000/6010 and WC 6015 MFP
Communication has failed between the MCU and IP Boards.
Applicable Error
• 024-371: MCU Comm Error
Initial Actions
• Cycle printer power.
• If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts
IP Board, PL7.1.9/7.1.16
MCU Board, PL7.2.2
Troubleshooting Procedure Table
Step Actions and Questions
1 Reseat the connectors on the IP and
MCU Boards then cycle system
power.
Does the error persist?
2 Check the Image Processor Harness
continuity.
Disconnect the IP Board P/J8 and
the MCU Board P/J22.
Is the harness damaged?
3 Replace the IP Board (page 8-114).
Does the error persist?
Xerox Internal Use Only
Error Messages and Codes
Wiring and Plug/Jack Map References
"Phaser 6000/6010 Image Processor
Board" on page 10-18
"Map 2 - Phaser 6000/6010" on
page 10-8
"WorkCentre 6015 MFP Image
Processor Board" on page 10-32
"Map 2 - WorkCentre 6015 MFP" on
page 10-22
Yes
Go to step 2.
Replace the
harness
(page 8-126).
Replace the
MCU Board
(page 8-121).
No
Complete.
Go to step 3.
Complete.
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