Table of Contents
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Xerox Phaser 6000 / 6010
Color Printer
Xerox
Phaser
®
User Guide
Guide d'utilisation
Italiano
Guida per l'utente
Deutsch
Benutzerhandbuch
Español
Guía del usuario
Português
Guia do usuário
Nederlands
Gebruikershandleiding
Svenska
Användarhandbok
6000 / 6010
®
Dansk
Betjeningsvejledning
Čeština
Uživatelská příručka
Polski
Przewodnik użytkownika
Magyar
Felhasználói útmutató
Русский
Руководство пользователя
Türkçe
Kullanıcı Kılavuzu
Ελληνικά
Εγχειρίδιο χρήστη
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Table of Contents
Troubleshooting
Related Manuals for Xerox 6000V_B
Summary of Contents for Xerox 6000V_B
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Page 1: User Guide
Xerox Phaser 6000 / 6010 Color Printer Xerox Phaser 6000 / 6010 ® ® User Guide Guide d'utilisation Русский Руководство пользователя Italiano Dansk Guida per l’utente Betjeningsvejledning Deutsch Čeština Türkçe Benutzerhandbuch Uživatelská příručka Kullanıcı Kılavuzu Ελληνικά Εγχειρίδιο χρήστη Polski Español Przewodnik użytkownika... - Page 2 © 2011 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, and so on.
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Page 3: Table Of Contents
Contents Safety Electrical Safety ................8 General Guidelines. - Page 4 Contents Avoiding Jams................35 Control Panel Messages.
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Page 5: Phaser 6500 -Farvelaserprinter
Contents Recycling and Disposal All Countries............... . . 75 North America. - Page 6 Contents Phaser 6500 -farvelaserprinter Betjeningsvejledning...
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Page 7: Safety
Safety This chapter includes: • Electrical Safety on page 8 • Operational Safety on page 10 • Maintenance Safety on page 12 • Printer Symbols on page 13 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. -
Page 8: Electrical Safety
Safety Electrical Safety General Guidelines WARNING: Do not push objects, including paper clips or staples, into slots or openings on the printer. Contact with a voltage point or shorting out a part could result in fire or electrical shock. Note: Leave the printer on for optimum performance;... - Page 9 Safety • Do not unplug or plug the power cord while the printer is turned on. • To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord. The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.
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Page 10: Operational Safety
Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a well-ventilated room. For more information in the United States and Canada, go to: • Phaser 6000 printer: www.xerox.com/environment • Phaser 6010 printer: www.xerox.com/environment In Europe, go to: •... -
Page 11: Printer Supplies
The Xerox Warranty, Service Agreements, and Total Satisfaction Guarantee, do not cover damage, ® malfunction, or degradation of performance caused by use of non-Xerox supplies. They also do not cover damage or degradation of performance caused by the use of ®... -
Page 12: Maintenance Safety
• Do not use aerosol cleaners. Clean with a dry, lint-free cloth only. ® • Do not burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to: • Phaser 6000 printer go to: www.xerox.com/gwa... -
Page 13: Printer Symbols
Safety Printer Symbols The following safety symbols are marked on the printer. Symbol Description Warning or Caution: Ignoring this warning could cause serious injury or even death. Ignoring this caution can damage the property or cause serious injury. Hot surface on or in the printer. Use caution to avoid personal injury. Do not burn the item. - Page 14 Safety Phaser 6000/6010 Color Printer User Guide...
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Page 15: Maintenance
Maintenance This chapter includes: • Cleaning the Printer on page 16 • Replacing a Toner Cartridge on page 19 • Ordering Supplies on page 22 • Managing the Printer on page 23 • Checking Page Counts on page 26 • Moving the Printer on page 28 Phaser 6000/6010 Color Printer... -
Page 16: Cleaning The Printer
Maintenance Cleaning the Printer This section includes: • General Precautions on page 16 • Cleaning the Exterior on page 17 • Cleaning the Interior on page 17 General Precautions CAUTION: When cleaning your printer do not use organic or strong chemical solvents or aerosol cleaners. -
Page 17: Cleaning The Exterior
Maintenance Cleaning the Exterior Clean the exterior of the printer about once a month. Wipe the parts with a damp, soft cloth. Then wipe with another dry, soft cloth. For stubborn stains, apply a small amount of neutral detergent to the cloth and gently wipe the stain off. -
Page 18: Replacing Toner Cartridges
Use a damp cloth to wipe off spilled toner. Never use a vacuum cleaner to remove spills. It can catch fire by electric sparks inside the vacuum cleaner and ® cause an explosion. If you spill a large volume of toner, contact your local Xerox representative. WARNING: Never throw a toner cartridge into an open flame. -
Page 19: Replacing A Toner Cartridge
Maintenance Replacing a Toner Cartridge The printer has four toner cartridges: cyan (C), magenta (M), yellow (Y), and black (B). Phaser 6010 Printer Toner Cartridge Error Message When a toner cartridge is nearly empty, a message appears on the control panel display screen: Message Action Replace XXXX Cartridge... - Page 20 Maintenance 2. Open the toner access cover. p60xx_003 3. Pinch the toner cartridge release lever upward, as shown in the illustration. p60xx_004 4. Pull out slowly to remove the cartridge. p60xx_005 Notes: • Set it on the paper with the label side down. •...
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Page 21: Recycling Supplies
10. Close the toner access cover. Recycling Supplies For information on recycling supplies, go to: • Phaser 6000 printer go to: www.xerox.com/gwa. • Phaser 6010 printer go to: www.xerox.com/gwa. See also: Recycling and Disposal on page 75. -
Page 22: Ordering Supplies
The Xerox Warranty, Service Agreements, and Total Satisfaction Guarantee do not cover damage, ® malfunction, or degradation of performance caused by use of non-Xerox supplies. They also do not cover damage or degradation of performance caused by the use of ®... -
Page 23: Managing The Printer
Maintenance Managing the Printer This section includes: • Managing the Printer with CentreWare Internet Services on page 23 • Checking Printer Status with Printer Setting Utility on page 24 • Checking Printer Status using Email on page 24 Managing the Printer with CentreWare Internet Services Note: This section applies to the Phaser 6010 printer only. -
Page 24: Checking Printer Status With Printer Setting Utility
To open Printer Setting Utility, do one of the following: • In the Windows taskbar, double-click the Printer Setting Utility icon. From the Start menu, select Programs > Xerox Office Printing > Printer Setting Utility. • The status of the printer appears in the General Status window that opens. - Page 25 Maintenance 6. In the Notification Items section, select the events for which you would like to be notified. 7. In the Connection Setup box, click the Email Settings link. The Email Settings page opens. 8. In the Email Server Setup (Required to send Email) section, do the following: a.
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Page 26: Checking Page Counts
Settings. To use the Printer Setting Utility: 1. On your computer, click Start > All Programs > Xerox Office Printing > Phaser 6000 > Printer Setting Utility. In Windows 7, click Start > All Programs > Xerox Office Printing > Printer Setting Utility. -
Page 27: Using The Control Panel
Using the Printer Setting Utility to Print the Printer Settings To use the Printer Setting Utility: 1. On your computer, click Start > All Programs > Xerox Office Printing > Phaser 60xx > Printer Setting Utility. 2. Click the Printer Settings Report tab, then select Report/List from the list in the white box. -
Page 28: Moving The Printer
Maintenance Moving the Printer Follow these procedures when moving the printer. The printer and supplies weigh 10.7 Kg (23.6 lb.). Before moving the printer, do the following: 1. Turn off the printer and disconnect the power cord and other cables from the back of the printer. WARNING: To prevent electric shock, never touch the power plug with wet hands. - Page 29 10 degrees can cause toner spillage. CAUTION: Failure to repackage the printer properly can result in damage to the ® printer not covered by the Xerox Warranty, Service Agreement, or Total Satisfaction Guarantee. After moving the printer: 1. Reconnect the printer to the cables and power cord.
- Page 30 Maintenance Phaser 6000/6010 Color Printer User Guide...
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Page 31: Troubleshooting
Troubleshooting This chapter includes: • Troubleshooting Overview on page 32 • Avoiding Jams on page 35 • Control Panel Messages on page 36 • Problems with the Printer on page 40 • Print-Quality Problems on page 43 • Cleaning the LED Windows on page 49 •... -
Page 32: Troubleshooting Overview
You can find solutions for print-quality problems, paper jams, software installation, and more. To access the Online Support Assistant, go to: • Phaser 6000 go to: www.xerox.com/office/6000support • Phaser 6010 go to: www.xerox.com/office/6010support Information Pages Two information pages in the printer, the Demo Page and the Error History report, can help with troubleshooting certain problems. -
Page 33: More Information
You can obtain more information about your printer from these sources: Phaser 6000 Printer Resource Link Technical support information for your printer. www.xerox.com/office/6000support Includes online Technical Support, Recommended Media List, Online Support Assistant, driver downloads, documentation, video tutorials, and more. - Page 34 Troubleshooting Resource Link A resource for tools and information such as www.xerox.com/office/businessresourcecenter interactive tutorials, printing templates, helpful tips, and customized features to meet your individual needs. Printer registration www.xerox.com/office/register Material Safety Data Sheets identify materials and www.xerox.com/msds provide information on safely handling and storing (U.S.
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Page 35: Avoiding Jams
For clearing paper jams, refer to the Quick Use Guide included in the documentation packet that came with the printer. ® The printer is designed to function with minimal paper jams using Xerox supported paper. Other paper types can cause jams. If supported paper is jamming frequently in one area, clean that area of the paper path or have the printer repaired. -
Page 36: Control Panel Messages
Troubleshooting Control Panel Messages This section includes: • Phaser 6010 Printer Supply Status Messages on page 36 • Phaser 6010 Printer Error Messages on page 36 • Phaser 6000 Printer Status, Warning, and Error Indicators on page 37 • Phaser 6000 Printer Error Codes on page 38 •... -
Page 37: Printer Status/Warning/Error Indicators
Cyan Toner • Indicates that the cyan toner is low. • Flashing indicates the toner is empty or toner warning. ® • Flashing means non-Xerox toner is installed. Magenta Toner • Indicates that the magenta toner is low. • Flashing indicates the toner is empty or toner warning. -
Page 38: Phaser 6000 Printer Error Codes
Troubleshooting Name Icon Description Power Saver • Indicates the printer is in the Low Power or Sleep mode. • Flashing indicates that the printer is canceling the current print job. • Flashing when the Ready light is flashing indicates the printer is canceling the print job. -
Page 39: Phaser 6000 Printer Extended Error Codes
Troubleshooting Error/Action to Take Error Code The printer is waiting to print the second side of a manual 2-sided print job. Without changing the orientation of the sheets, move the paper from the output tray to the paper tray, then press OK. •... -
Page 40: Problems With The Printer
Troubleshooting Problems with the Printer If you encounter a problem with your printer, use the following table to troubleshoot and fix the problem. For additional troubleshooting information, see Troubleshooting Overview on page 32. WARNING: Never open or remove printer covers that are secured with screws unless instructed in the manual. - Page 41 Error indicator is blinking. An error has occurred that you cannot correct by yourself. Record the displayed error message or error code, turn off the power and ® disconnect the power plug from the outlet. Go to the Xerox Support website at Phaser •...
- Page 42 The printer is not level. Reposition the printer on a flat, stable surface. There is a foreign object inside the printer. ® Turn off the printer and remove the foreign object. Go to the Xerox Support website at: Phaser •...
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Page 43: Print-Quality Problems
Troubleshooting Print-Quality Problems When the print quality is poor, select the closest symptom from the following table and see the corresponding solution to correct the problem. You can also print a demo page to more precisely determine the print-quality problem. For details, see Information Pages on page 32. - Page 44 Troubleshooting ® If the print quality does not improve after carrying out the appropriate action, contact Xerox Customer Support or your reseller. Notes: • To enhance print quality, toner cartridges for many models of equipment have been designed to cease functioning at a predetermined point.
- Page 45 For details, see Supported Paper in the Quick Use Guide. The toner cartridges are not Verify that the toner cartridges meet ® Xerox toner cartridges. specifications and replace them if necessary. • Vertical black or color The toner cartridges are not Verify that the toner cartridges meet ®...
- Page 46 For details, see Supported Paper in the Quick Use Guide. ® The marking unit or fuser is For assistance, go to the Xerox Support damaged. website at: Phaser • 6000 go to: www.xerox.com/office/6000support...
- Page 47 For details, see Supported Paper in the Quick Use Guide. ® The marking unit is old or For assistance, go to the Xerox Support damaged. website at: Phaser • 6000 go to: www.xerox.com/office/6000support...
- Page 48 Reset the paper tray guides. For details, are not set correctly. see Basic Printing in the Quick Use Guide. ® Horizontal bands at regular The printer is damaged and is For assistance, go to the Xerox Support intervals. malfunctioning. website at: Phaser •...
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Page 49: Cleaning The Led Windows
Troubleshooting Cleaning the LED Windows If prints have voids or light streaks through one or more colors, use the following instructions to clean the LED windows. Note: Do not use warm water or cleaning solvents to remove toner from your skin or clothing. Warm water sets the toner and makes it difficult to remove. - Page 50 Troubleshooting 4. Pull out the toner cartridge and set it on the paper with the label side down to prevent spillage. p60xx_005 5. Remove the other three cartridges in the same way. 6. Pull out the cleaning rod and remove it from the printer. p60xx_006 7.
- Page 51 Troubleshooting 8. Push the cleaning rod into the printer until it stops, then pull it out of the printer. p60xx_008 9. Repeat the same procedure for each of the other three holes. 10. Return the cleaning rod to the original location. p60xx_009 11.
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Page 52: Cleaning The Color Toner Density Sensors
Troubleshooting Cleaning the Color Toner Density Sensors The Color Toner Density Sensors (CTD) measure the optical density of toner deposited on the marking unit during the calibration cycles of the printing process. One sensor is located at each side of the marking unit to insure that the density of the toner is consistent across the belt. -
Page 53: Color Registration
Enabling/Disabling Automatic Color Registration Use the following procedure to enable or disable the automatic color registration adjustment feature. 1. On your computer, click Start > All Programs > Xerox Office Printing > Phaser 6000/6010 > Printer Setting Utility. 2. Click the Printer Maintenance tab, then select Color Registration Adjustment from the list. -
Page 54: Manual Color Registration With The Printer Setting Utility
55. Printing the Color Registration Correction Chart With the Printer Setting Utility 1. On your computer, click Start > All Programs > Xerox Office Printing > Phaser 6000/6010 > Printer Setting Utility. 2. Click the Printer Maintenance tab, then select Color Registration Adjustment from the list. -
Page 55: Performing Color Registration At The Phaser 6010 Printer
Using the printer control panel, enter the values that you found in the Color Registration Correction Chart to make adjustments. 1. On your computer, click Start > All Programs > Xerox Office Printing > Phaser 6000/6010 > Printer Setting Utility. -
Page 56: Manual Color Registration At The Phaser 6010 Printer
Troubleshooting Performing an Automatic Color Registration Adjustment Use the following procedure to perform the automatic color registration adjustment. Note: An automatic color registration adjustment is performed every time a new toner cartridge is installed. 1. On the printer control panel, press the Menu button. 2. - Page 57 Troubleshooting Left side registration values are on the left side of the page: • LY = Left yellow • LM = Left magenta • LC = Left cyan Right side registration values are on the right side of the page: •...
- Page 58 Troubleshooting 3. Press the Up Arrow or Down Arrow button to select Maintenance, then press OK. 4. Press the Up Arrow or Down Arrow button to select Adjust Color Regi, then press OK. 5. Press the Up Arrow or Down Arrow button to select Enter Number, then press OK. 6.
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Page 59: Adjusting The Bias Transfer Roller
1. Identify the paper type loaded in the paper tray. 2. Make sure that the corresponding Paper Type is selected in the print driver Printing Preferences. 3. On your computer, click Start > All Programs > Xerox Office Printing > Phaser 6000/6010 > Printer Setting Utility. -
Page 60: Adjusting The Fuser
1. Identify the paper type loaded in the paper tray. 2. Make sure that the corresponding Paper Type is selected in the print driver Printing Preferences. 3. On your computer, click Start > All Programs > Xerox Office Printing > Phaser 6000/6010 > Printer Setting Utility. -
Page 61: Adjusting Altitude
To adjust altitude: 1. On your computer, click Start > All Programs > Xerox Office Printing > Phaser 6000/6010 > Printer Setting Utility. 2. Click the Printer Maintenance tab, then select Adjust Altitude from the list. - Page 62 Troubleshooting Phaser 6000/6010 Color Printer User Guide...
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Page 63: Printer Specifications
Printer Specifications This chapter includes: • Physical Specifications on page 64 • Clearance Requirements on page 65 • Environmental Specifications on page 66 • Electrical Specifications on page 67 • Performance Specifications on page 68 Phaser 6000/6010 Color Printer User Guide... -
Page 64: Physical Specifications
Printer Specifications Physical Specifications Weights and Dimensions Width: 394 mm (15.5 in.) Depth (with paper tray open): 429.5 mm (16.9 in.) Height (with output tray open): 294 mm (11.7 in.) Weight: • Phaser 6010 Color Printer: 10.7 Kg (23.6 lb.) •... -
Page 65: Clearance Requirements
Printer Specifications Clearance Requirements Total Space Requirements Width = 80.1 cm (31.5 in.) Depth = 92.5 cm (36.4 in.) Height = 39.4 cm (15.5 in.) Clearance Requirements 29.5 cm 10 cm (11.6 in.) (3.9 in.) 30 cm (12.1 in.) 33 cm (13 in.) p60xx_015 Phaser 6000/6010 Color Printer... -
Page 66: Environmental Specifications
Printer Specifications Environmental Specifications Temperature 10°–32°C (50°–90°F) Relative Humidity Note: Under extreme environment conditions, such as 10°C and 85%RH, defects can occur due to condensation approximately 30 minutes after the printer is turned on. 15–85% RH at 28°C (82°F) Elevation For optimum performance, use the printer at elevations below 3,100 m (10,170 ft.). -
Page 67: Electrical Specifications
Printer Specifications Electrical Specifications Power Source • 110–127 V, 50/60 Hz, 10 A or less • 220–240 V, 50/60 Hz, 5 A or less Power Consumption • Power Saver mode 2: 7 W or less • Power Saver mode 1: 14W or less •... -
Page 68: Performance Specifications
Printer Specifications Performance Specifications Item Specification Warm-up time Power on: 25 seconds or less. Recovery from Energy Saver mode: 25 seconds or less. (assume temperature of 22°C/71.6°F) Phaser 6000 printer continuous print speed Color: 10 ppm Black and White: 12 ppm Note:Print speed can decrease due to paper type, paper size, printing conditions, or image quality adjustment. -
Page 69: Regulatory Information
Regulatory Information This chapter includes: • Electromagnetic Interference on page 70 • Other Regulations on page 72 • Material Safety Data Sheets on page 73 Phaser 6000/6010 Color Printer User Guide... -
Page 70: Electromagnetic Interference
Consult the dealer or an experienced radio/television technician for help. ® Any changes or modifications not expressly approved by Xerox could void the authority of the user to operate the equipment. To ensure compliance with Part 15 of the FCC rules, use shielded interface cables. -
Page 71: European Union
This product, if used properly in accordance with the instructions, is not dangerous for the consumer or to the environment. To ensure compliance with European Union regulations, use shielded interface cables. ® A signed copy of the Declaration of Conformity for this product can be obtained from Xerox Phaser 6000/6010 Color Printer User Guide... -
Page 72: Other Regulations
Regulatory Information Other Regulations Turkey RoHS Regulation In compliance with Article 7 (d), we hereby certify: "It is in compliance with the EEE Regulation." "EEE yönetmeli ine uygundur." ğ Phaser 6000/6010 Color Printer User Guide... -
Page 73: Material Safety Data Sheets
Regulatory Information Material Safety Data Sheets For Material Safety Data information regarding your printer, go to: • North America • Phaser 6000 printer: www.xerox.com/msds • Phaser 6010 printer: www.xerox.com/msds • European Union • Phaser 6000 printer: www.xerox.com/environment_europe • Phaser 6010 printer: www.xerox.com/environment_europe... - Page 74 Regulatory Information Phaser 6000/6010 Color Printer User Guide...
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Page 75: All Countries
Special handling may apply, please see www.dtsc.ca.gov/hazardouswaste/perchlorate. North America ® ® Xerox operates a program for equipment take back and reuse/recycle. Contact your Xerox sales ® representative (1-800-ASK-XEROX) to determine whether this Xerox product is part of the program. ®... - Page 76 In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. ® Before disposal, please contact your local reseller or Xerox representative for end of life datebook information. Phaser 6000/6010 Color Printer...
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Page 77: Note For The Battery Symbol
Recycling and Disposal Information for Users on Collection and Disposal of Old Equipment and Used Batteries These symbols on the products and/or accompanying documents mean that used electrical and electronic products and batteries do not get mixed with general household waste. For proper treatment, recovery and recycling of old products and used batteries, take them to applicable collection points. - Page 78 Recycling and Disposal Phaser 6000/6010 Color Printer User Guide...