Error Messages and Codes
FTP Error
Applicable Error
Initial Actions
3-62
A FTP link error is detected.
•
031-574: FTP Name Resolve Error
•
031-575: Scan Server Address Error
•
031-576: FTP Server Not Found
•
031-578: Scan Login Failed
•
031-579: Scan FTP Path Error
•
031-582: Scan File Make Error
•
Cycle printer power.
•
If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts
IP Board, PL7.1.9
MCU Board, PL7.2.2
Troubleshooting Procedure Table
Step
Actions and Questions
1
Reseat the connectors on the IP and
MCU Boards then cycle system
power.
Does the error persist?
2
Replace the IP Board (page 8-114).
Does the error persist?
Xerox Internal Use Only
Wiring and Plug/Jack Map References
"Map 2 - WorkCentre 6015 MFP" on
page 10-22
"WorkCentre 6015 MFP Image
Processor Board" on page 10-32
Yes
No
Go to step 2.
Complete.
Replace the
Complete.
MCU Board
(page 8-121).
Phaser 6000/6010 and WC 6015 MFP