Blank Print
Phaser 6000/6010 and WC 6015 MFP
The entire image area is blank.
Initial Actions
•
Ensure there is no debris in the transfer path.
Troubleshooting Reference Table
Applicable Parts
Transfer Roller, PL1.1.9
Troubleshooting Procedure Table
Step
Actions and Questions
1
Check media condition.
Is the media dry and
recommended?
2
Does the image print correctly?
3
Reseat and lock the Toner
Cartridges.
Does the image print correctly?
4
Replace the Transfer Roller.
Does the error persist?
Xerox Internal Use Only
Example Print
Yes
No
Go to step 3.
Replace the
media, then go
to step 2.
Complete.
Go to step 3.
Complete.
Go to step 4.
Contact your
Complete.
designated
field support for
assistance.
Image Quality
Blank Print
5-15