Error Message Summary; Phaser 6010N And Workcentre 6015 Mfp Errors - Xerox Phaser 6000 Service Manual

Error Messages and Codes

Phaser 6010N and WorkCentre 6015 MFP Errors

3-6
The Error Message Summary table lists possible errors, along with the
corresponding code, and page reference for the corrective procedure.
• The Error Code column lists the code associated with the error.
• The Error Message LCD column shows the message as it appears on the LCD
when the error occurs during normal operation.
• The Error Description column describes the error.
• The Go to column links to the troubleshooting procedure related to the error.
Use this table to identify the proper procedure to correct the reported error.

Error Message Summary

Error
Code Error Message LCD
005-121 Paper Jam
005-121
Open ADF Cover and
Clear Jam
005-301 Cover Open
005-301
Remove paper then
Close ADF Cover
007-340 007-340 Printer
Restart Printer
009-360 009-36X
to Replace Toner
009-363 Cartridge Now
010-397 010-397
Code:xxxxxxxx
Restart Printer
016-315 016-315 System
Restart Printer
016-317 016-317
Restart Printer
Contact Support
IfMessageReturns
016-372 016-372 System
Restart Printer
Contact Support
If Message Returns
016-500 Erase Flash Err
Restart Printer
016-501 Write Flash Error
016-501 System
Contact Support
If Message Returns
Xerox Internal Use Only
Error Description
<ADF Jam>
An ADF Jam occurred.
<ADF Cover Open>
The ADF Cover is open.
<Motor Failure>
Main Motor failure is detected.
The indicated toner cartridge
needs to be replaced.
<Fuser Failure>
The operation error of Fuser
(Temperature anomaly error etc.) is
detected.
<IP On Board RAM R/W Check Fail>
An error occurred during the
on-board RAM read/write check at
the time of initialization.
<IP ROM Check (Main) Fail>
Checksum error occurred in the
main program ROM.
<Fax Memory Allocation Error>
Fax memory allocation error is
detected.
Erase Flash Error
<Download Write Error>
Flash memory write error occurred.
Phaser 6000/6010 and WC 6015 MFP
Go to
3-24
3-25
3-26
3-100
3-27
3-28
3-28
3-30
3-31
3-31