Mail Size Limits Error, PCScan Time Out, Memory Full
Phaser 6000/6010 and WC 6015 MFP
Applicable Errors
•
016-985: Mail Size Limits Error
•
017-970: PCScan Time Out
•
017-988: Memory Full
Initial Actions
•
Cycle printer power.
•
If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts
IP Board, PL7.1.9
MCU Board, PL7.2.2
Troubleshooting Procedure Table
Step
Actions and Questions
1
Reseat all connectors on the IP
Board and the MCU Board.
Does the error persist?
2
Replace the IP Board (page 8-114).
Does the error persist when the
power is turned on?
Xerox Internal Use Only
Error Messages and Codes
Wiring and Plug/Jack Map References
"Map 2 - WorkCentre 6015 MFP" on
page 10-22
"WorkCentre 6015 MFP Image
Processor Board" on page 10-32
Yes
Go to step 2.
Replace the
MCU Board
(page 8-121).
No
Complete.
Complete.
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