Checking the Status
Indicators
Checking Basic Settings
Troubleshooting
This chapter provides troubleshooting procedures for basic problems with the
wireless access point/workgroup bridge.
For the most up-to-date and compressive troubleshooting information, see the
Cisco TAC website at the following URL (select Top Issues and then select
Wireless Technologies):
Topic
Checking Basic Settings
SSID
WEP Keys
Security Settings
Resetting to the Default Configuration
Using the Web Browser Interface
Using CLI
If your wireless device is not communicating, check the status indicators on the
top of the wireless access point/workgroup bridge.
See
Access Point Status Indicators on page 48
Mismatched basic settings are the most common causes of lost connectivity with
wireless clients. If the wireless device does not communicate with client devices,
check the areas described in this section.
SSID
Wireless clients attempting to associate with the wireless device must use the
same SSID as the wireless device. If a client device's SSID does not match the
SSID of an wireless device in radio range, the client device does not associate.
Rockwell Automation Publication 1783-UM006A-EN-P - May 2014
http://www.cisco.com/tac
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for detailed descriptions.
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