Knife Does Not Operate - NCR 7158 Owner's Manual

Knife Does Not Operate

Problem/Symptom
Receipt is not cut.
Possible Causes
Paper is jammed.
The printer has a knife but the
firmware is not configured for a
knife.
All other problems.
Chapter 3: Using the Printer 3-37
What To Do
Open the receipt cover, inspect
the knife, and clear any jammed
paper.
Enable the knife option by
reconfiguring the printer. See
"Configuring the Printer" in this
document.
Contact a service representative.