NCR 7197 II SERIES Manuals

Manuals and User Guides for NCR 7197 II SERIES. We have 2 NCR 7197 II SERIES manuals available for free PDF download: Owner's Manual

NCR 7197 II SERIES Owner's Manual (396 pages)

Thermal Receipt Printer

Brand: NCR | Category: Printer | Size: 31 MB

Power Supply
3
Interface Cable
3
Power Cord
3
Federal Communications Commission (FCC) Radio Frequency Interference Statement
7
Communication Cables
7
Information to User
7
Table of Contents
12
Revision Record
25
Chapter 1: About the 7197 Series II Printer
27
General Description
27
Features
28
Receipt Station
28
General Features
29
Options
30
Thermal Print Head
30
Ordering Paper and Supplies
31
Ordering Thermal Receipt Paper
31
Ordering Other Supplies
32
Ordering Documentation
33
Cleaning the Printer
34
Cleaning the Cabinet
34
Cleaning the Thermal Print Head
34
Chapter 2: Setting up and Using the Printer
35
What Is in the Box
35
Removing the Packing Material
35
Repacking the Printer
36
Choosing a Location
37
Normal Table Top
37
Wall-Mounted
39
Setting Switches
40
Resetting the Printer
40
Connecting the Cables
41
RS-232 Cable Connection
42
USB Cable Connection
43
Ethernet Cable Connection (Ethernet Model)
44
About the Universal Serial Bus
45
Advantages of USB Connections
45
Advantages of the NCR USB Solution
45
Checking for USB Support on the Host Computer
46
Host Configuration
46
Windows XP
46
Windows 7, 8, and 10
46
Configuring the Printer
47
Installing the USB Virtual COM Port Driver for Printers
51
Windows XP
51
Windows POS Ready 7
56
Windows 8
60
Windows 10
63
Verifying the Installation
66
Windows XP
66
Windows POS Ready 7
68
Windows 8
70
Windows 10
72
Uninstalling the Drivers
73
Windows XP
73
Windows POS Ready 7
73
Windows 8
75
Windows 10
77
Configuring Serial Port Number Assignments
80
Serial Port Configuration Methods
80
Automatic (Default)
80
Assigning a Serial Port to the Printer
80
Using the Printer
81
Loading and Changing the Receipt Paper
82
Removing the Paper Roll
82
Loading the Paper Roll
84
Advancing Paper
86
Chapter 3: Solving Problems
87
Green LED Does Not Come On/Printer will Not Print
88
Green LED Blinking (Slow)
88
Green LED Blinking (Fast)
88
Receipt Printing Is Light or Spotty
90
Other Serious Problems
91
Contacting a Service Representative
91
Chapter 4: Diagnostics
93
Level 0 Diagnostics
94
Level 1 Diagnostics
95
Printer Configuration
95
Configuring the Printer
97
Communication Interface Modes
100
RS-232C/USB Interface Settings [Standard Model]
100
Ethernet Interface Settings [Standard Model]
103
Diagnostic Modes
103
Datascope Mode
104
Receipt Test Mode
104
Emulation/Software Options
105
Printer ID Mode
106
Default Lines Per Inch
107
Carriage Return Usage
107
Asian Mode
107
Receipt Synchronization
108
Ignore Sync Configuration
109
Clear User Defined Area
109
PDF417 Max Column Print
109
Auto Reset
110
Font Type
111
Compatibility Barcode Length
111
Compress Pitch
112
Model in 4610 Emulation
112
Hardware Options
113
Receipt Print Mode
113
Print Density
114
Power on Head Failure Detection
114
Maximum Power
115
Paper Low Sensor
115
Paper Width
115
Set Knife Option
116
Color Paper Option
116
Power LED Control
117
Shift to Standby
117
Shift Time to Power off
118
Wi-Fi Date Sync Option
118
Default Code Page
120
7158 Mode
121
DHCP Mode
122
LAN Interface
122
Mfg Adjustment
122
Rolling ASCII Print Test (Receipt)
123
H Print Test (Receipt)
124
Duty Check Print Test (Receipt)
125
Print Current Setting
126
EEPROM to Default Setting
127
Ethernet-Info to Default Setting
127
Level 2 Diagnostics
128
Level 3 Diagnostics
129
Chapter 5: Communication
131
Communication Overview
131
Interface
131
Sending Commands
131
Using DOS to Send Commands
131
Using BASIC to Send Commands
132
RS-232C Interface (Standard Model)
133
Print Speed and Timing
133
XON/XOFF Protocol
134
DTR/DSR Protocol
135
RS-232C Technical Specifications
135
Setting Extra RS-232C Options
135
Ethernet Interface (Ethernet Model)
136
Protocol
136
Ethernet Connection Port
137
TCP Socket Communication
137
Communication Procedure
137
UDP Socket Communication
138
Multiple Connection
138
Wifi Interface (Wifi Model)
139
Connector
140
RS 232 Connector
140
Ethernet Connector
140
Power Cable Connector
141
Cash Drawer Connector
141
USB Connector
142
Switch Settings
142
Chapter 6: Commands
145
Command Conventions
145
Introduction
145
List of Commands and Location
146
By Command Code
146
By Function
152
Printer Function Commands
152
Vertical Positioning and Print
153
Horizontal Positioning Commands
153
Unsolicited Status Update
156
Barcode Commands
156
Page Mode Commands
157
Flash Download Commands
159
Comparison Chart
159
Command Descriptions
161
Printer Function Commands
162
Clear Printer
162
Perform Partial Knife Cut
163
Generate Tone
164
Initialize Printer
165
Select Sensors to Stop Printing
165
Enable or Disable Panel Buttons
166
Generate Pulse to Open Cash Drawer
166
Select Cut Mode and Cut Paper
167
Print Test Form
168
Vertical Positioning and Print Commands
168
Print and Feed Paper One Line
168
Print and Carriage Return
169
Feed N Print Lines
169
Add N Extra Dot Rows
170
Set Line Spacing to 1/6 Inch
171
Set Line Spacing
172
Print and Feed Paper
172
Print and Feed N Lines
173
Set Horizontal and Vertical Minimum Motion Units
173
Horizontal Positioning Commands
174
Horizontal Tab
174
Set Column
174
Set Absolute Starting Position
175
Set Horizontal Tabs
176
Set Relative Print Position
176
Select Justification
178
Set Left Margin
179
Set Printing Area Width
180
Print Characteristic Commands
181
Select Double-Wide Characters
181
Select Single-Wide Characters
181
Select 90 Degree Counter-Clockwise Rotated Print
181
Select Pitch (Column Width)
182
Set Character Right-Side Spacing
183
Select Print Modes
183
Select or Cancel User-Defined Character Set
185
Define User-Defined Characters
185
Defining User-Defined Characters
186
Select or Cancel Underline Mode
186
Copy Character Set from ROM to RAM
187
Cancel User-Defined Characters
187
Select or Cancel Emphasized Mode
188
Select or Cancel Double Strike
188
Select or Cancel Italic Print
189
Select International Character Set
189
Select Character Code Table
190
Select or Cancel 90 Degrees Clockwise Rotated Print
191
Select Print Color
191
Select or Cancel Upside down Printing Mode
191
Select Character Size
192
Select or Cancel White/Black Reverse Print Mode
193
Select or Cancel Smoothing Mode
194
Select Superscript or Subscript Modes
194
Select or Cancel Unicode(UTF-16) Mode
195
Summary of Rotated Printing
195
Graphics Commands
196
Print Raster Graphics
196
Download BMP Logo
197
Select Bit Image Mode
197
Print Advanced Raster Graphics
199
Select Single-Density Graphics
200
Select Double-Density Graphics
200
Download Bit Image Registration/Printing
201
Select the Current Logo (Downloaded Bit Image)
201
Define Downloaded Bit Image
202
Print Downloaded Bit Image
204
Convert 6 Dots/MM Bitmap to 8 Dots/MM Bitmap
205
Status Commands
205
Status Command Introduction
205
Batch Mode
206
Transmit Peripheral Device Status
206
Transmit Printer Status
207
Transmit Printer ID
207
Transmit Printer ID, Remote Diagnostics Extension
209
Transmit Status
215
Send Printer Software Version
217
Execute Head Failure Detection
217
Get Print Completion
218
Recognizing Data from the Printer
219
Real Time Commands
220
Preferred Implementation
220
Alternate Implementation
221
Rules for Using Real Time Commands
221
Moving Data through the Buffer
221
UDP Communication
222
Real Time Status Transmission
222
Real Time Request to Printer
226
Real Time Printer Status Transmission
227
Unsolicited Status Update Validation
229
Determine if Device Supports USU
229
Enable/Disable Unsolicited Status Update
229
Baseline State Request
230
Printer Firmware Implementation Considerations
235
Bar Code Commands
236
Select Printing Position for HRI Characters
236
Select Pitch for HRI Characters
236
Select Bar Code Height
237
Print Bar Code
237
Select Bar Code Width
242
QR Code: Select the Model
243
QR Code: Set the Size of Module
243
QR Code: Select the Error Correction Level
244
QR Code: Store the Data in the Symbol Storage Area
245
QR Code: Print the Symbol Data in the Symbol Storage Area
245
QR Code: Transmit the Size Information of the Symbol Data in the Symbol Storage Area
246
Page Mode Commands
247
Print and Return to Standard Mode
247
Cancel Print Data in Page Mode
248
Select Page Mode
248
Select Standard Mode
249
Select Print Direction in Page Mode
250
Set Printing Area in Page Mode
251
Set Absolute Vertical Print Position in Page Mode
252
Set Relative Vertical Print Position in Page Mode
253
Macro Commands
254
Start or End Macro Definition
254
Execute Macro
255
User Data Storage Commands
256
Write to User Data Storage
256
Read from User Data Storage
257
Select Memory Type (Sram/Flash) Where to Save Logos or User-Defined Fonts
258
Flash Allocation
259
Erase User Flash Sector
260
Printer Setting Change
260
Asian Character Commands
267
Select Print Modes for Kanji Characters
267
FS - Turn Underline Mode ON/OFF for Kanji
268
Define User-Defined Kanji Characters
269
Set Kanji Character Spacing
270
FS W (Set Quadruple Mode ON/OFF for Kanji)
270
Flash Download Commands
271
Switch to Flash Download Mode
271
Request Printer ID
271
Return Segment Number Status of Flash Memory
272
Select Flash Memory Sector to Download
272
Get Firmware CRC
273
Return Microprocessor CRC
273
Erase the Flash Memory
274
Return Main Program Flash CRC
274
Erase Selected Flash Sector
275
Download to Active Flash Sector
275
Reboot the Printer
276
Chapter 7: Reflashing the Printer Firmware
277
Flash Utility Information
277
File Configurations
277
Printer Languages Cross-Reference
278
DOS Flash Utility
278
Windows Command Line Firmware Update Utility
280
Using Tseflash.exe Utility
282
Chapter 8: Configuration Network
283
Summary
283
Display Format of Configuration Setting Page
283
TCP/IP Setting
287
SNMP Setting
289
Other Settings
291
Reset Window
293
IP Address Automatic Acquisition
294
Chapter 9: Configuration Wi-Fi Network
295
Connect the Printer
295
Display Format of Configuration Setting Page
296
Client Settings
298
Configure the Enterprise Security
303
Setting up in Limited AP Mode
307
Change Provision Web-Page User Name and Password
311
Wifi Firmware
313
Appendix A: Specifications
315
Printing Specifications
315
Power Requirements
317
Power from Host
317
Power from External Power Supply
318
Environmental Conditions
319
Reliability
319
Dimensions and Weight
319
Density of Receipt Print Lines
320
Duty Cycle Restrictions (Printing Solid Blocks)
320
Appendix B: Reflashing the Printer Firmware
321
Appendix C: Lean Receipt Utility
323
Appendix D: Print Characteristics
325
Character Size
325
Receipt Station
325
Print Zones
326
Receipt Station
326
Appendix E: Thai Code
329
Outline
329
Validate Thai Code Page Function
330
Thai Character Configuration
330
Character Types
331
Thai Character Data Procedure
332
Appendix F: Arabic Font Support
335
Outline
335
Contextual Forms
335
Word Ligatures
335
Reverse the Arabic Strings
336
Proportional Font
336
Printing Layout (over the Area)
341
Character Sets
342

NCR 7197 II SERIES Owner's Manual (308 pages)

Brand: NCR | Category: Printer | Size: 4 MB

Table of Contents

10
- Quick Reference
  8
- How to Obtain more Information
  9
- Revision Record
  9
  - Table of Contents
    10
- Who Should Use this Book
  9
- Contents
  11
- Chapter 1: About the 7197 Series II Printer
  
  14
  - Features
    15
    
    Receipt Station
    15
    
    General Features
    16
  - Options
    16
  - Thermal Print Head
    16
  - Ordering Paper and Supplies
    18
    
    Ordering Thermal Receipt Paper
    18
    
    Ordering Other Supplies
    19
    
    Ordering Documentation
    19
  - Cleaning the Printer
    20
    
    Cleaning the Cabinet
    20
    
    Cleaning the Thermal Print Head
    21
- Chapter 2: Setting up and Using the Printer
  
  22
  - What Is in the Box
    22
    
    Removing the Packing Material
    23
    
    Repacking the Printer
    24
  - Choosing a Location
    24
    
    Wall Mounted
    25
  - Setting Switches
    26
    
    Setting up the Printer
    26
  - Connecting the Cables
    27
  - About the Universal Serial Bus
    30
    
    Advantages of USB Connections
    30
    
    Advantages of the NCR USB Solution
    30
  - Checking for USB Support on the Host Computer
    31
    
    Host Configuration
    31
  - Configuring the Printer
    31
  - Installing the USB Virtual COM Port Printer Driver When USB Type ION (Epic)
    34
  - Checking the Installation
    39
  - Configuring Serial Port Number Assignments
    41
    
    Serial Port Configuration Methods
    41
    
    Uninstalling the Drivers
    41
  - Using the Printer
    43
  - Loading and Changing the Receipt Paper
    44
    
    Removing the Paper Roll
    44
    
    Loading the Paper Roll
    46
    
    Advancing Paper
    47
- Chapter 3: Solving Problems
  
  48
- Chapter 4: Diagnostics
  
  52
  - Level 0 Diagnostics
    52
  - Level 1 Diagnostics
    52
    
    Printer Configuration
    53
    
    Configuring the Printer
    55
    
    Main Menu
    55
    
    Communication Interface Modes
    58
    
    Diagnostic Modes
    61
    
    Emulation/Software Options
    62
    
    Hardware Options
    68
    
    Print Density
    68
    
    Default Code Page
    72
    
    DHCP Mode
    75
    
    Mfg Adjustment
    75
  - Level 2 Diagnostics
    80
  - Level 3 Diagnostics
    81
- Chapter 5: Communication
  
  82
  - Communication Overview
    82
    
    Interface
    82
    
    Sending Commands
    82
  - RS-232C Interface (Standard Model)
    83
    
    Print Speed and Timing
    83
    
    XON/XOFF Protocol
    84
    
    DTR/DSR Protocol
    84
    
    RS-232C Technical Specifications
    85
    
    Setting Extra RS-232C Options
    85
  - Ethernet Interface (Ethernet Model)
    86
    
    Protocol
    86
    
    Ethernet Connection Port
    87
    
    TCP Socket Communication
    88
    
    UDP Socket Communication
    88
    
    Multiple Connection
    88
  - Connector
    89
    
    Switch Settings
    91
- Chapter 6: Commands
  
  92
  - Command Conventions
    92
  - Introduction
    92
  - List of Commands and Location
    92
    
    Sending Commands
    92
    
    By Command Code
    93
By Function

97
- Printer Function Commands
  97
- Vertical Positioning and Print
  97
- Horizontal Positioning Commands
  98
- Print Characteristic Commands
  98
- Graphics Commands
  99
- Real Time Commands
  100
- Status Commands
  100
- Unsolicited Status Update
  100
- Barcode Commands
  101
- Page Mode Commands
  101
- Asian Character Commands
  102
- Flash Download Commands
  102
- Macro Commands
  102
- User Data Storage Commands
  102
- Comparison Chart
  103
- Command Descriptions
  104
  - Printer Function Commands
    105
- Print Test Form
  111
- Feed N Dot Rows
  113
- Feed N Print Lines
  113
- Add N Extra Dot Rows
  114
- Print
  115
- Set Line Spacing
  115
- Set Line Spacing to 1/6 Inch
  115
- Print and Feed Paper
  116
- Print and Feed N Lines
  117
- Set Horizontal and Vertical Minimum Motion Units
  117
  - Horizontal Positioning Commands
    118
  - Horizontal Tab
    118
  - Set Column
    118
- Set Absolute Starting Position
  119
- Set Horizontal Tabs
  120
- 1B 5C N1 N2
  121
- Set Relative Print Position
  121
- Select Justification
  122
- 1D 4C Nl Nh
  123
- Set Left Margin
  123
- 1D 57 Nl Nh
  124
- Set Printing Area Width
  124
  - Print Characteristic Commands
    125
  - Select Double-Wide Characters
    125
  - Select Single-Wide Characters
    125
- Select 90 Degree Counter-Clockwise Rotated Print
  126
- Select Pitch (Column Width)
  126
- Set Character Right-Side Spacing
  127
- Select Print Modes
  128
- Define User-Defined Characters
  129
- Select or Cancel User-Defined Character Set
  129
- Copy Character Set from ROM to RAM
  131
- Select or Cancel Underline Mode
  131
- Cancel User-Defined Characters
  132
- Select or Cancel Emphasized Mode
  132
  - Graphics Commands
    141
  - Status Commands
    151
  - Real Time Commands
    165
  - Unsolicited Status Update Validation
    173
  - Bar Code Commands
    178
  - Caution
    185
  - Macro Commands
    198
  - User Data Storage Commands
    200
  - Flash Allocation
    203
  - Asian Character Commands
    211
  - Flash Download Commands
    215
- Chapter 7: Reflashing the Printer Firmware
  
  222
  - Flash Utility Information
    222
    
    File Configurations
    222
    
    Printer Languages Cross Reference
    223
- Chapter 8: Configuration Network
  
  229
  - Summary
    229
  - Display Format of Configuration Setting Page
    229
  - TCP/IP Setting
    233
  - SNMP Setting
    235
  - Other Setting
    236
  - Reset Window
    237
  - IP Address Automatic Acquisition
    238
- Appendix A: Specifications
  
  239
  - Printing Specifications
    239
  - Power Requirements
    240
  - Environmental Conditions
    240
  - Reliability
    241
  - Dimensions and Weight
    241
  - Density of Receipt Print Lines
    241
  - Duty Cycle Restrictions (Printing Solid Blocks)
    241
- Appendix B: Reflashing the Printer Firmware
  
  243
- Appendix C: Lean Receipt Utility
  
  244
- Appendix D: Print Characteristics
  
  245
  - Character Size
    245
    
    Receipt Station
    245
  - Print Zones
    246
    
    Receipt Station
    246
  - Character Sets
    248
    
    Code Page
    253
  - Index
    301

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Printer

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More NCR Manuals

NCR 7197 II SERIES Manuals

NCR 7197 II SERIES Owner's Manual (396 pages)

Table of Contents

NCR 7197 II SERIES Owner's Manual (308 pages)

Table of Contents

Table of Contents

Chapter 1: About the 7197 Series II Printer

Chapter 2: Setting up and Using the Printer

Chapter 3: Solving Problems

Chapter 4: Diagnostics

Chapter 5: Communication

Chapter 6: Commands

By Function

Chapter 7: Reflashing the Printer Firmware

Chapter 8: Configuration Network

Appendix A: Specifications

Appendix B: Reflashing the Printer Firmware

Appendix C: Lean Receipt Utility

Appendix D: Print Characteristics

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