Printer Will Not Print - NCR 7158 Owner's Manual

3-32 Chapter 3: Using the Printer

Printer Will Not Print

Problem/Symptom
The On Line, Paper
Status, Error LED is
blinking and the printer
won't print.
Printer doesn't have
power (LED not on)
Printer has power but
doesn't print.
Possible Causes
The receipt paper may
be out, the cover open,
the knife jammed, the
supply voltage out of
range, or the printhead
temperature out of
range.
Power supply may be
defective.
Cables may not be
connected properly.
DIP Switches not set
correctly.
All other causes.
What to Do
Check that the receipt paper is properly loaded and
covers are closed. See the table at the beginning of this
section. For problems not user correctable, contact a
service representative.
If the power supply is plugged in, but does not come
on, you will need to order a new power supply. See
"Media and Supplies" in this document.
Check all cable connections. Check that the host
computer and power supply are both on (the power
supply is turned on by plugging it into an outlet). See
"Connecting the Cables" in this document.
Check the switch setting. DIP Switch one should be
off (down) for normal operation.
Contact a service representative.