On-Line, Paper Status, Error Led Flashes - NCR 7158 Owner's Manual

On-Line, Paper Status, Error LED Flashes

Problem/Symptom
On Line, Paper
Status, Error LED is
blinking.
On Line, Paper
Status, Error LED is
blinking.
Possible Causes
Receipt paper is out. Change the
paper now. Do not run a
transaction without paper as the
data may be lost.
Receipt, front or flip cover is
open.
The knife is jammed.
The slip is jammed.
The carriage is jammed.
A jam during flip.
Receipt paper is low.
AC supply voltage is out of
range.
Thermal printhead temperature
is out of range.
Chapter 3: Using the Printer 3-33
What to Do
Change the paper immediately. See "Loading
and Changing the Receipt Paper" in the Owner's
Guide.
Close the cover. The printer will not operate with
any of the covers open.
Open the receipt cover and check the knife. Clear
any jammed paper you can see. Tear off any
excess paper against the tear-off blade.
Open the Front Cover and clear paper from path.
Open Front Cover and clear paper from path.
If visible through Front Window, open access
door and clear paper jam, if not, open Front
Cover and clear jam.
There are about 4.5 meters, ± 3 meters, (15 feet, ±
10 feet) of paper left. Change the paper soon to
avoid running out of paper part way through a
transaction. See "Loading and Changing the
Receipt Paper" in this document.
If paper is not low and no conditions indicate
that the thermal printhead is too hot, then it is
likely that the power supply voltage is out of
range. Contact a service representative.
The printhead may overheat when printing in a
room where the temperature is above the
recommended operating temperature or when
printing high density graphics continuously,
regardless of the room temperature. In either
case, the printer will shut off. If the temperature
of the printhead is too hot, adjust the room
temperature or move the printer to a cooler
location. If the printhead is overheating because
of printing high density graphics continuously,
reduce the demand on the printer.