Defining Fields To Show Run Time/Date And User Inputs - Avaya Call Management System Custom Reports

Defining the data for a custom report
6. Press
The row search ID in each field/bar is replaced by a question mark ? to indicate the
row search conditions have been disconnected.
7. Assign a new row search ID to the fields/bars.
Defining fields to show run time/date and user
inputs
The time or date when a report is run is not stored in any database table. Instead, CMS
simply recognizes when it has finished processing the report, and if requested, displays
this information on the report. Similarly, CMS knows what your current ACD is when you
order the report and can display the current ACD name or number on the report.
To display the report's run-time, run-date, or the current ACD when you ordered the report,
you must define a field using the Var/Time/Date window (see the following figure). The
Var/Time/Date window also allows you to define fields that mirror your entries in the Report
Input window. That is, CMS simply takes the values you enter for an input variable (as
defined in the Define Input window) and displays those values on the report.
To define a field with one of these types of information, perform the following tasks in the
order indicated:
1. Access the Variable/Time/Date window
2. Define the display type and format
3. Save the Var/Date/Time field
106 Avaya CMS Custom Reports
.
Return
on page 107
on page 107
on page 109