Defining Stationary (No-Scroll) Areas - Avaya Call Management System Custom Reports

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Defining stationary (no-scroll) areas

Many standard reports are bigger than the available space on your terminal. As a result,
when you display the report, you must scroll the window to see all the data, either down or
to the side. However, you will notice that some report text or data fields do not move.
These stationary, or no-scroll, parts of the report are usually column headers, column
totals, and row identifiers.
In the following report illustration, the shaded areas are no-scroll areas:
Sample no-scroll areas
No-scroll areas apply only to reports that you are viewing on your terminal. If you display
the report on your terminal, almost half of the right side of the report is hidden from view.
Thus, you have to scroll to the right and data on the left is removed off the left side of the
window. But while you scroll the data, the agent on the left remain in place so you always
know which agent the data is for.
And if you have more than 20 agents listed in the report, some rows of data at the bottom
will be hidden. Thus, you have to scroll down to see the rows of data past 20 agents.
Meanwhile, data at the top scrolls off the top of the window. However, the report title, the
column headers, and the Totals: row stay in place.
In your custom report, you may want to assign areas as no-scroll areas. You can assign
one no-scroll area on the left side of the report and one no-scroll area at the top of the
report.
114 Avaya CMS Custom Reports