Avaya Call Management System Custom Reports page 159

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This report would have the following design:
Sample Report Design for Repeated Aggregate functions
Field Window
Select: hsplit.SPLIT___
_______________
Row search ID: 0
Table: hsplit
Select rows where: SPLIT = $i_split and ROW_DATE = $i_date
Order by: _____________________
Field/bar type (Select one):
< > Discrete
<x> Repeated vertically, spacing 1_
< > Repeated horizontally, spacing __
According to the design, CMS searches the Intrahour Split table for the splits the user
ordered when running the report (Splits 1, 2, and 3 in our example). CMS also searches for
date (07/01/93 in our example) and the maximum ACD calls (in boxes) in the selected
range of intrahour intervals for each of the selected splits.
Screen Painter
Date: $$$$$$$$
Split
0xxxxxxxxxxxxxxxxxxx
Row Search Window
and STARTTIME = $i_time and ACD = $acd
Repeating aggregate function values
Max ACD Calls-
Morning
0xxxxx
Select: max(hsplit.ACDCALLS)
Sort type (Select one):
<x> Ascending
< > Descending
Field Window
_______________
Issue 3.0 May 2002
159

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