Save Your Row Search Conditions - Avaya Call Management System Custom Reports

Defining the data for a custom report
If you leave the Order by field blank, CMS displays data in the report using the same
sequence CMS uses to store the data in the table.
For historical reports only, you can enter more than one database item in the Order by
field. The database items must be separated by commas. The effect of more than one
sorting database item is that data will be ordered first by values found for the first sorting
database item, then sorted by values for the second sorting database item, and so on.
For example, Order by: dsplit.SPLIT,dsplit.ACDCALLS would cause the data
shown in the previous figure to be ordered as follows:
Sample of data ordered by split and ACD calls
Notice that the data is first sorted by split number, then by the number of ACD calls. As a
result, the dates are displayed totally out of sequence.

Save your row search conditions

Select the Modify action list option.
Successful is displayed in the window's status line to indicate the Row Search
conditions have been added.
After you have successfully saved your row search conditions, you can then assign the row
search ID to report fields/bars.
100 Avaya CMS Custom Reports
DATE SPLIT
10/12/99 1
10/11/99 1
10/10/99 1
10/12/99 2
10/11/99 2
10/10/99 2
10/12/99 3
10/11/99 3
10/10/99 3
ACDCALLS
7
25
40
6
36
50
5
30
41