Avaya Call Management System Custom Reports page 118

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Completing your custom report
2. Complete the fields on the Report Input window, and select Test select .
A list of the row search conditions is displayed (see the following figure), with a list of
any Phase Two errors. See
of these errors.
If you had Phase One errors, fix the errors indicated, and go back to Step 1.
If you have no errors, the No errors found message is displayed in the window:
Sample Test Design input window
3. If you have errors, do the following:
Note:
If you have no errors, press the
save the design and exit Screen Painter.
118 Avaya CMS Custom Reports
Note the errors
Press the
screen-labeled key
Exit
Fix any errors
Select Test design again
Repeat Steps 1 and 2
For real-time reports the link to the switch must be up for the current ACD,
and there must be data for the particular item you are selecting, such as
Split 5.
Test Design Error Messages
screen-labeled key and continue with your design, or
Exit
on page 119 for a description

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