Avaya Call Management System Custom Reports page 78

Defining the data for a custom report
Time (duration)
Select Time (duration) if the field expression will display a length of time. You must
also enter a time format with the appropriate punctuation.
Durations (for example, ACDTIME ) are stored as a number of seconds. However, you can
choose to display time as minutes and seconds, or even hours, minutes, and seconds.
The time formats available are:
78 Avaya CMS Custom Reports
ss Display time as the number of seconds. Enter as
many s's as needed to display the seconds. If the
number of seconds can reach six digits, enter
ssssss.
mm Display time as the number of minutes. Enter as
many m's as needed to display the minutes. If the
number of minutes can reach six digits, enter
mmmmmm.
hh Display time as the number of hours. Enter as
many h's as there are digits needed to display
the hours. If the number of hours can reach three
digits, enter hhh .
mm:ss Display time as minutes and seconds. The
minutes count is increased by one and the
seconds count is reset to 00 when the seconds
count reaches 60. Specify more than two digits
for minutes if the minutes will exceed 99. For
example, if you enter mmmm:ss, 2822:35 (2822
minutes and 35 seconds) might display in the
report.
hh:mm Display time as hours and minutes. The hours
count is increased by one and the minutes count
is reset to 00 when the count reaches 60. Specify
more than two digits for hours if hours will exceed
99. For example, if you enter hhh:mm, up to
999:59 can display in the report.
hh:mm:ss Display time as hours, minutes, and seconds.
The minutes count is increased by one when the
seconds count reaches 60. The hours count
increases by one when the minutes count
reaches 60. With this format, you can increase
the digits for hours if necessary, but not the
minutes digits.