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Completing your custom report
120 Avaya CMS Custom Reports
Message:
CMS system error - Check the error log
Cause:
A CMS system error occurred while the select executed.
The error should be recorded in the error log.
Solution:
Check the error in the error log to initiate corrective action.
Message:
CMS system error - Data collection off
Cause:
Avaya CMS cannot test the row search criteria while data
collection is off.
Solution:
Turn data collection on and rerun test of report design.
Message:
CMS system error - Too much data retrieved - try a more
restrictive search
Cause:
Too much data was retrieved with the given row search
criteria.
Solution:
Add more conditions to the row search criteria so that fewer
rows are retrieved.
!
CAUTION:
If you run a report that merges data from
two tables (particularly tables with large
amounts of data) into a single field and your
Select rows where statement is not
specific enough, you may get this error
message. The specific cause may be that
the number of selected rows is very large,
and CMS does not have enough space to
create temporary files. If this is the case,
you should add additional "where" clauses
to the row search criteria.
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