Avaya Call Management System Custom Reports page 8

Preface
8 Avaya CMS Custom Reports
Chapter 2 Using Screen Painter editing tools shows you how
to:
Access Screen Painter
Copy an existing report
Edit a report with blocks
Enter report text
Save your work
Chapter 3 Defining the data for a custom report shows you
how to:
Define fields for the report input window
Define report fields
Define bars in a report
Define the rows of data for a report
Define fields on the report to show when the report
was run and what items the report covers
Chapter 4 Completing your custom report shows you how to:
Highlight fields
Define no-scroll areas
Save and test a report design
Understand test design error messages
Run a custom report
Chapter 5 Advanced report design shows you how to:
Create a custom data table
Include forecast data in a custom report
Select rows from more than one table
Do other alternative row search conditions
Repeat aggregate function values in historical
reports
Glossary Defines Custom Reports terms and some CMS terms.