Avaya Communication Manager Administrator's Manual page 363

The station can then answer by going off-hook and will have immediate audio path. No
hourglass tone will be heard by the answering party (see
Example: An administrative assistant who does not have a multimedia PC, but might get
multimedia mode calls from forwarding or coverage, might want to set the H.320 flag to y
and the early answer flag to y on their voice station. This allows any multimedia call to be
presented to the station with immediate voice path rather than hourglass tone. The
answered call could then be transferred as voice to voice mail or transferred as multimedia
to a user equipped with a multimedia endpoint.
Assigning Multimedia Buttons
There are six new multimedia specific buttons that can be added to a voice station. Most of
them can be placed on any voice station, whether it is part of a Basic multimedia complex, an
Enhanced multimedia complex or not part of any multimedia complex. Two feature buttons,
mm-basic and mm-pcaudio, can only be placed on stations which are part of an Enhanced
multimedia complex.
All of the multimedia specific feature buttons have a corresponding feature access code except
mm-pcaudio and mm-cfwd.
The mm-pcaudio feature can only be used via button.
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The mm-cfwd button can be replaced by the standard "call forward" FAC followed by the
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"multimedia call" FAC.
mm-call -This button can exist on any voice station. Most multimedia enabled users will
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want an mm-call button. This button (or its corresponding FAC) must be used to indicate
that the user is placing a multimedia mode call. To place a multimedia mode call the user
would go off-hook, select an idle call appearance. Press the mm-call button followed by
the destination extension digits. If the user has a speakerphone the user can simply press
the mm-call button, which preselects an idle call appearance, followed by the destination
extension digits.
The mm-call button lamp lights when you press this button during call origination. The lamp
also lights to indicate that the selected call appearance is a multimedia mode call.
mm-basic - This button is only allowed on the voice station of a multimedia complex. The
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mm-basic button toggles a station between Basic and Enhanced modes. This button can
NOT be used to change the station's multimedia mode when the station has an active
multimedia call appearance.
Toggling between Basic and Enhanced mode changes the station's administered
Multimedia mode. When in Basic mode this field on the Station screen will show basic.
When in Enhanced mode this field on the Station screen will show enhanced. The current
station Multimedia mode will be saved to translation when a save translation
command is executed.
Multimedia Call Handling
Hourglass Tone on page 372).
Issue 2.1 May 2006 363