Attendant Features - Avaya Communication Manager Administrator's Manual

Managing MultiMedia Calling
Night Service — You must not administer a MASI terminal as a night service destination.
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Pull transfer — MASI terminals cannot perform a pull transfer operation. You must not
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administer this feature on an Avaya DEFINITY Server where MASI is active. This applies
only in Italy.
Station Hunting — You must not administer a MASI terminal as part of a station hunting
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path.
Terminating Extension Groups — You must not administer a MASI terminal as part of a
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TEG.
Other interactions
The following section describes feature behaviors that might not be as expected, but that are
not likely to be destructive.

Attendant features

Dial Access to the Attendant — MASI terminals will be able to dial the attendant access
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code, if it is administered in the MMCX dial plan.
Attendant Direct Extension Selection — Attendants are able to access MASI terminals via
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DXS buttons and busy lamp indicates status of the MASI terminal.
Emergency Access to the Attendant — MASI terminals have emergency access using the
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attendant access code, if it is administered in the MMCX dial plan. However, off-hook
alerting is not administrable.
Attendant Intrusion — Attendants are able to activate intrusion towards MASI terminals.
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Attendant Override — Attendants are not able to activate override towards MASI
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terminals.
Attendant Recall — MASI terminals cannot activate attendant recall.
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Attendant Remote Trunk Group Select — Attendants cannot use this feature to select
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MASI remote trunks.
Attendant Return Call — Operates normally if a MASI terminal is the called party.
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Attendant Serial Call — Serial calls are denied if the calling party is an MMCX interface.
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Attendant Straightforward Outward Completion — The attendant is able to complete calls
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to Communication Manager trunks for MASI terminals.
Attendant Through Dialing —The attendant can use Through Dialing to pass dial tone to
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MASI terminals.
Attendant Timers — Attendant timers work the same no matter what kind of terminal is
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involved.
346 Administrator Guide for Avaya Communication Manager