Troubleshooting The System - Lucent Technologies MERLIN LEGEND System Manager's Manual

MERLIN LEGEND Communications System Release 5.0
System Manager's Guide 555-650-118
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Troubleshooting the System

Troubleshooting the System
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This chapter provides procedures for solving the most common problems that you
may encounter with the system. You may be able to resolve a problem quickly
and easily by following the appropriate steps in this chapter.
NOTES:
1. See the Data/Video Reference for information about troubleshooting
2. See the PassageWay Telephony Services Network Manager's Guide
It is helpful to have the Feature Reference , System Programming , and the system
planning forms at hand to perform some procedures. If the procedure involves
using system programming or centralized telephone programming to check a
system or feature setting, the troubleshooting procedures indicate where in
System Programming you can find the programming steps.
You should also have the System Information Sheet at the front of this guide.
!
CAUTION:
If you must check something on the control unit, proceed with caution. Avoid
standing on a box or chair to reach the unit if it is installed out of easy reach.
If you do not have a stable ladder or other proper equipment, do not
proceed; wait for the Lucent Technologies technician.
data and video communications.
for more information about troubleshooting a CTI (Computer
Telephony Integration) link.
Issue 1
June 1997
Page 8-1
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