Troubleshooting The System - Lucent Technologies MERLIN LEGEND Release 6.1 System Manager's Manual

MERLIN LEGEND Communications System Release 6.1
System Manager's Guide 555-661-118
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Troubleshooting the System

Troubleshooting the System
This chapter provides procedures for solving the most common problems that you
may encounter with the system. You may be able to resolve a problem quickly and
easily by following the appropriate steps in this chapter.
NOTES:
1. See the Data/Video Reference for information about troubleshooting
2. See the PassageWay Telephony Services Network Manager's Guide
3. Release 6.0 and later systems (Hybrid/PBX mode only) support private
It is helpful to have the Feature Reference , System Programming , and the system
planning forms on hand to perform some procedures. If the procedure involves
using system programming or centralized telephone programming to check a
system or feature setting, the troubleshooting procedures indicate where in
System Programming you can find the programming steps.
You should also have the System Information Sheet from the front of this guide.
data and video communications.
for more information about troubleshooting a Computer Telephony
Integration (CTI) link.
connections between MERLIN LEGEND Communications Systems
and DEFINITY Enterprise Communications Server (ECS) or DEFINITY
ProLogix Solutions systems using private networks or the public
switched telephone network. This aspect of the system is not covered
in this guide. For complete troubleshooting information, see the
Network Reference.
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Issue 1
August 1998
Page 8-1
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