Lucent Technologies MERLIN LEGEND Release 5.0 Maintenance And Troubleshooting Manual page 73

MERLIN LEGEND Communications System Release 5.0
Maintenance and Troubleshooting 555-650-140
Error Logs, Access Logs, and System Inventory
Error Logs
Table 2-2 Continued
Error
Codes Description
9C08 PROTOCOL ERROR:
Service on the line may be affected.
A401 CTI LINK BROADCAST RESET:
Occurs during a broadcast reset.
The Red LED on the CPU will not
turn on, but the Red LED for the slot
will turn on.
A801 CTI LINK HIDDEN RESET:
Occurs during a hidden reset.
Action
The network has indicated that a
protocol error has occurred. Verify the
line provisioning by running the NI-BRI
Provisioning Test or through other
means. If the provisioning is correct,
contact your technical support
organization.
If several of these occur:
1. Check that the system is in
Hybrid/PBX mode.
2. Validate the wiring and the
connections.
3. Press the Restart Button (see the
procedure ''Restart''
4. Call the TSO's Telephony Services
Maintenance Group (800 242-2121)
for the procedures to unload and
reload the PBX driver.
If several of these occur, and the client
application has "slow" response time:
1. Validate the wiring and the
connections.
2. Press the Restart Button (see the
procedure ''Restart''
3. Call the TSO's Telephony Services
Maintenance Group (800 242-2121)
for the procedures to unload and
reload the PBX driver.
Issue 1
June 1997
Page 2-23
in Chapter 4).
in Chapter 4).