MERLIN LEGEND Communications System Release 5.0
Maintenance and Troubleshooting 555-650-140
Introduction
Maintenance Strategy
Chapter
2. Also, when you check the error logs, you should refer to
"Error
Codes", in
Check the permanent errors.
If errors still exist, check the transient errors.
Check the last 30 errors whenever you want to review the 30 most
recently recorded errors—either permanent or transient.
NOTE:
Prior to Release 4.0, the error log displays only the last 10
messages.
Trouble Accessing the Error Logs
If you cannot access the error logs, or if the system is inoperable, use the
following steps as a guideline to troubleshoot the system.
Check the power supply LED.
a. Is the power switch turned on?
b. Is the power cord connected to an AC wall outlet that is not
If you still cannot access the error logs after checking the power
supply, see
If you still cannot access the error logs after checking the
processor, see
If you still cannot access the error logs, review the "System
Inventory" screen as detailed in
to your technical support organization.
Chapter 2
for a detailed description of each problem.
controlled by a wall switch?
If the LED is off and you are sure that the power is connected and
turned on, see
''Power Supply Problems''
''Processor Problems''
''Carrier Problems''
in
Chapter
in
Chapter
4.
in
Chapter
4.
Chapter 2
and escalate the problem
Issue 1
June 1997
Page 1-27
Table 2-2,
4.