Lucent Technologies MERLIN LEGEND Release 5.0 Maintenance And Troubleshooting Manual page 218

Communications system
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MERLIN LEGEND Communications System Release 5.0
Maintenance and Troubleshooting 555-650-140
Control Unit Problems
CTI Link Problems
Varying Hiding Time
!
CAUTION:
This procedure should be done only under the direction of NSAC/Tier
3 engineers. It is not recommended for users or service technicians.
If this value is changed, a corresponding change must be made for
the PBX driver under the direction of Technical Support Organization
(TSO) personnel.
Hiding time is the amount of time (in seconds) that the link could be broken but
the user would not notice. This interval occurs when the link experiences a
hidden reset until the system generates a broadcast reset. A broadcast reset
affects CTI link operations and re-initializes the link. The default setting for
hiding time is 25 seconds, with a range of settings from 0 to 90 seconds.
Varying the hiding time may be helpful if the link is experiencing problems. If
broadcast resets would help identify when a CTI link problem occurs, reduce
the hiding time to 10. This broadcasts all link troubles that cause resets. If
broadcast resets inhibit troubleshooting a CTI link problem, increase the hiding
time. If the broadcast reset messages still interfere with troubleshooting the
problem, set the hiding time to zero(0). Setting the value to zero eliminates all
broadcast resets; everything is hidden.
Summary
Console Procedure
PC Procedure
To vary hiding time, follow the steps below.
Menu
Maintenance
number
Enter
Type port number
"


!
Port
Station
Restart
Yes
Exit

Issue 1
June 1997
Page 4-128
Dial port


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