Error Logs, Access Logs, And System Inventory; Error Logs - Lucent Technologies MERLIN LEGEND Release 5.0 Maintenance And Troubleshooting Manual

MERLIN LEGEND Communications System Release 5.0 MERLIN LEGEND Communications System Release 5.0
Maintenance and Troubleshooting 555-650-140 Maintenance and Troubleshooting

Error Logs, Access Logs, and System Inventory

Error Logs

Error Logs, Access Logs, and System
2
Inventory
As described in
troubleshooting relies on the error logs and the access log, for maintenance and
system programming. Both of these maintenance features are described here in
detail. This chapter also explains how to access the System Inventory screen,
which you may need when you escalate problems to your technical support
organization.
For information on entering and exiting maintenance functions on a console or a
PC running SPM, see
Error Logs
When an error occurs, the system records it in the error logs, which are stored
in battery backed-up RAM. These errors indicate problems that span the entire
system, including the control unit, telephones, adjuncts, and network interface.
Transient errors are less serious than permanent errors. However, some
transient errors can become permanent if they occur a certain number of times,
as shown in Table
occurrences at which a transient error becomes permanent.
''Maintenance Strategy''
Chapter 1, ''Introduction''.
2-1. The Threshold column indicates the number of
in Chapter 1, much of your
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