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Chapter 45
Configuring Call Home
S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m .
Syslog-based Alerts
You can configure the switch to send certain syslog messages as Call Home messages. The
syslog-group-port alert group selects syslog messages for the port facility. The Call Home application
maps the syslog severity level to the corresponding Call Home severity level (see the
Message Levels" section on page
level, syslog messages at levels 0, 1, and 2 are included in the Call Home log.
Call Home does not change the syslog message level in the message text. The syslog message texts in
Note
the Call Home log appear as they are described in the
Whenever a syslog message is generated, the Call Home application sends a Call Home message
depending on the mapping between the destination profile and the alert group mapping and based on the
severity level of the generated syslog message. To receive a syslog-based Call Home alert, you must
associate a destination profile with the syslog-group-port alert groups and configure the appropriate
message level (see the
To configure the syslog-group-port alert group, follow these steps:
Command
Step 1
switch# config t
Step 2
switch(config)# callhome
switch(config-callhome)#
Step 3
switch(config-callhome)# destination-profile
short-txt-destination alert-group
syslog-group-port
Step 4
switch(config-callhome)# destination-profile
short-txt-destination message-level 5
RMON-based Alerts
You can configure the switch to send Call Home notifications corresponding to RMON alert triggers. All
RMON-based Call Home messages have message level set to NOTIFY (2). The rmon alert group is
defined for all RMON-based Call Home alerts. To receive an RMON-based CallHome alert, you must
associate a destination profile with the rmon alert group.
To configure RMON alert groups, follow these steps:
Command
Step 1
switch# config t
OL-6973-03, Cisco MDS SAN-OS Release 2.x
45-20). For example, if you select level 5 for the Call Home message
"Call Home Message Level Feature" section on page
Cisco MDS 9000 Family System Messages
45-8).
Purpose
Enters configuration mode.
Enters Call Home submode.
Configures the predefined destination profile
(short-txt-destination) to receive Callhome
Notifications corresponding to syslog messages
for the port facility.
Optional. Configures the predefined
destination-profile (short-txt-destination) to
send Call Home message for syslog messages
whose severity levels map to Call Home
severity level of 5 or greater. The default is
message level 0 (all syslog messages).
Purpose
Enters configuration mode.
Cisco MDS 9000 Family Configuration Guide
Syslog-based Alerts
"Call Home
Guide.
45-9
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