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Chapter 45
Configuring Call Home
S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m .
Event Triggers
This section discusses Call Home trigger events. Trigger events are divided into categories, with each
category assigned commands to execute when the event occurs. The command output is included in the
transmitted message.
Table 45-2
Event Triggers
Event
Alert Group
Call Home
System and
CISCO_TAC
System and
CISCO_TAC
Environmental
and
CISCO_TAC
Switching
module and
CISCO_TAC
Line Card
Hardware and
CISCO_TAC
Line Card
Hardware,
Supervisor
Hardware, and
CISCO_TAC
Supervisor
module and
CISCO_TAC
Supervisor
Hardware and
CISCO_TAC
Supervisor
Hardware and
CISCO_TAC
Supervisor
Hardware and
CISCO_TAC
License
OL-6973-03, Cisco MDS SAN-OS Release 2.x
Table 45-2
lists the trigger events.
Event Name
SW_CRASH
SW_SYSTEM_INCONSISTEN
T
TEMPERATURE_ALARM
POWER_SUPPLY_FAILURE
FAN_FAILURE
LINECARD_FAILURE
POWER_UP_DIAGNOSTICS_
FAILURE
PORT_FAILURE
BOOTFLASH_FAILURE
SUP_FAILURE
POWER_UP_DIAGNOSTICS_
FAILURE
INBAND_FAILURE
EOBC_FAILURE
MGMT_PORT_FAILURE
LICENSE_VIOLATION
Description
A software process has crashed with a
stateless restart, indicating an
interruption of a service.
Inconsistency detected in software or file
system.
Thermal sensor indicates temperature
reached operating threshold.
Power supply failed.
Cooling fan has failed.
Switching module operation failed.
Switching module failed power-up
diagnostics.
Hardware failure of interface port(s).
Failure of boot compact Flash card.
Supervisor module operation failed.
Supervisor module failed power-up
diagnostics.
Failure of in-band communications path. 7
Ethernet out-of-band channel
communications failure.
Hardware failure of management
Ethernet port.
Feature in use is not licensed, and are
turned off after grace period expiration.
Cisco MDS 9000 Family Configuration Guide
Event Triggers
Call Home
Message Level
5
5
6
6
5
7
7
6
6
7
7
6
5
6
45-19
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