Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - PREBOOT SERVICES AND IMAGING REFERENCE 10.3 16-04-2010 User Manual page 265

Action: If you want the third-party imaging distro and tools get immediately replicated
on the Satellite, you must manually refresh the
Unable to take an image of the managed device
Source: ZENworks 10 Configuration Management; Preboot Services and Imaging.
Explanation: In ZENworks Control Center, the following error message might be displayed
when you try to browse for and select an image file in the Server and Path
Information dialog box during taking an image:
Can't browse the file system on the specified server:
com.novell.zenworks.datamodel.exceptions.
InternalDataModelException: java.rmi.UnknownHostException:
server_name.
Possible Cause: The device running ZENworks Control Center is unable to resolve the server
name that you select in the Server Object, IP, or DNS option in the Server and
Path Information dialog box to its IP address.
Action: Do the following:
1 If you have a DNS server in your network, ensure that it contains a DNS
2 In the Server and Path Information dialog box, try to browse for the
The device might not pick up the assigned imaging task when booted to the Imaging
Automatic mode
Source: ZENworks 10 Configuration Management; Preboot Services and Imaging.
Explanation: When a device is booted to the Imaging Automatic mode, it fails to pick up the
assigned imaging work. However, the message log in ZENworks Control
Center displays that the work was completed successfully and the assigned
work is cleared.
Action: Do the following:
1 Boot the device in the Imaging Maintenance mode.
2 At the bash prompt, run the following commands:
3 In ZENworks Control Center, assign the task again to the device and boot
entry for the server you select in the Server Object, IP, or DNS option in
the Server and Path Information dialog box.
If you do not have a DNS server in your network, edit the
operating_system_drive\windows\system32\drivers\etc\hosts
file on the device running ZENworks Control Center to add the IP address
and the DNS name of the server select in the Server Object, IP, or DNS
option in the Server and Path Information dialog box.
image file.
zisedit taskstate=0
zisedit taskid=0
the device to Imaging Automatic mode.
icon.
Troubleshooting Preboot Services and Imaging 265