Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - SYSTEM REPORTING REFERENCE 10.3 30-03-2010 Reference Manual
System reporting
Hide thumbs
Also See for ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - SYSTEM REPORTING REFERENCE 10.3 30-03-2010:
- Reference manual (200 pages) ,
- Management manual (190 pages) ,
- Deployment manual (132 pages)
Chapters
Table of Contents
Troubleshooting
Related Manuals for Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - SYSTEM REPORTING REFERENCE 10.3 30-03-2010
Summary of Contents for Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - SYSTEM REPORTING REFERENCE 10.3 30-03-2010
- Page 1 AUTHORIZED DOCUMENTATION System Reporting Reference Novell ® ZENworks 10 Configuration Management SP3 ® 10.3 March 30, 2010 www.novell.com ZENworks 10 Configuration Management System Reporting Reference...
- Page 2 Further, Novell, Inc., reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to notify any person or entity of such changes.
- Page 3 Novell Trademarks For Novell trademarks, see the Novell Trademark and Service Mark list (http://www.novell.com/company/legal/ trademarks/tmlist.html). Third-Party Materials All third-party trademarks are the property of their respective owners.
- Page 4 ZENworks 10 Configuration Management System Reporting Reference...
-
Page 5: Table Of Contents
Contents About This Guide 1 Overview ZENworks Reporting Server Reports ..........9 Inventory Reports . - Page 6 ZENworks 10 Configuration Management System Reporting Reference...
-
Page 7: About This Guide
ZENworks 10 Configuration Management SP3 documentation (http:// www.novell.com/documentation/zcm10/). Documentation Conventions In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and items in a cross-reference path. ® A trademark symbol ( , etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party trademark. - Page 8 ZENworks 10 Configuration Management System Reporting Reference...
-
Page 9: Overview
Overview ® ® Novell ZENworks 10 Configuration Management SP3 lets you monitor the activity within your management zone through system reports. Reports can contain details from a large volume of inventory, packaging, and other device or bundle information. You can create new reports, edit existing reports, delete reports, or schedule reports. -
Page 10: Inventory Reports
1.2 Inventory Reports ZENworks Configuration Management allows you to take an inventory of all the devices in your Management Zone, including data on hardware, software, and demographics. An inventory scan allows you to collect data from managed devices in your Management Zone. An inventory only scan allows you to scan devices in the zone that don’t have the ZENworks Adaptive Agent installed but do have the Inventory Module installed. - Page 11 ZENworks Reporting Terminology Table 1-1 Term Description ZENworks Reporting The main user interface for working with reports through ZENworks Server InfoView Reporting Server. The ZENworks Reporting Server InfoView runs within your Web browser and gives you the ability to view, export, print, and schedule reports.
- Page 12 ZENworks 10 Configuration Management System Reporting Reference...
-
Page 13: Setting Up System Reporting
Setting Up System Reporting Before generating the ZENworks Reporting Server reports, review the information in the following sections: Section 2.1, “Understanding and Assigning the Reporting Rights,” on page 13 Section 2.2, “Synchronizing Report Folders,” on page 16 Section 2.3, “Changing the Passphrase of the ZENworks Reporting Server,” on page 17 Section 2.4, “Configuring the ZENworks Reporting Server to Export Reports,”... -
Page 14: Understanding The Reporting Folders
BusinessObjects Enterprise XI 3.1 InfoView User’s Guide (http://help.sap.com/businessobject/product_guides/boexir31/en/xi3- 1_bip_user_en.pdf). Novell ZENworks Report Folder: This is a shared folder that can be accessed by all the ZENworks administrators on the ZENworks Reporting Server. This folder contains the Custom Reports and the Predefined Reports subfolders. - Page 15 2 In the ZENworks Reporting Server panel, click ZENworks Reporting Server InfoView to launch the ZENworks Reporting Server InfoView. 3 Navigate to Novell ZENworks Reports > Predefined Reports > ZENworks Standard Templates, select the desired template, then click Organize > Copy to copy the template.
-
Page 16: Assigning Reporting Rights To Administrators
7 Click Edit Query on the toolbar. 8 Delete any objects that are in the Results Objects pane. 9 Drag the objects from the ZENworks universe to the Results Objects pane to create the report. 10 Click Run Query. 11 Click the Data tab in the left pane, and drag the objects from the Data panel to the report in the right pane. -
Page 17: Changing The Passphrase Of The Zenworks Reporting Server
To manually set the synchronization interval, do the following: 1 In ZENworks Control Center, click the Configurations tab. 2 In the Management Zone Settings panel, click Reporting Services. 3 Click Folder Sync Schedule to display the Folder Sync Schedule page. 4 Specify the refresh interval when the Custom Report folders that are created in the ZENworks Reporting Server InfoView must synchronize with the ZENworks Control Center. -
Page 18: Configuring The Zenworks Reporting Server To Send E-Mail Notifications To The Zenworks Administrator
Section 2.4.2, “Configuring the ZENworks Reporting Server to Set Up Destination File Locations,” on page 20 Section 2.4.3, “Configuring the ZENworks Reporting Server to Set Up the Destination FTP Server,” on page 20 2.4.1 Configuring the ZENworks Reporting Server to Send E- Mail Notifications to the ZENworks Administrator You can distribute reports created in ZENworks Reporting Server InfoView by automatically including them in an e-mail. - Page 19 Macro as Displayed in the Variable Description Subject Field Title %SI_NAME% Name of the report. %SI_ID% Report ID. Owner %SI_OWNER% Name of the report owner. Date/Time %SI_STARTTIME% Date and time when the report is scheduled. User Full Name %SI_USERFULLNAME% Name of the administrator who schedules and sends the report.
-
Page 20: Configuring The Zenworks Reporting Server To Set Up Destination File Locations
2.4.2 Configuring the ZENworks Reporting Server to Set Up Destination File Locations You can specify the destination directory for the report instances on ZENworks Reporting Server or on any other remote server. To configure ZENworks Reporting Server to specify the file locations: 1 In ZENworks Control Center, click the Configurations tab. -
Page 21: Launching The Zenworks Reporting Server Infoview
2 In the ZENworks Reporting Server Reporting panel, click ZENworks Reporting Server InfoView The ZENworks Reporting Server InfoView page is displayed with initial view as Novell ZENworks Reports Folder. NOTE: To change the preferences of the initial view, set the preferences in the Preferences page of the ZENworks Reporting Server InfoView. -
Page 22: Setting The Zenworks Reporting Server Infoview Preferences
ZENworks Reporting Server InfoView during the ZENworks Reporting Server installation: Preferences and their default settings Table 2-2 Preference Options Default Settings/Values General InfoView Start Page Novell ZENworks Reports folder Document Navigation View Folder Set the number of objects (max.) per page Document List Display Description Owner... -
Page 23: Reporting User Details
Prioritize easy data processing in Excel Excel ZENworks Reporting Server InfoView has been customized according to Novell specifications. ZENworks Configuration Management overrides a few of these custom settings. When you set the preferences in the ZENworks Reporting Server InfoView, it persists only for the currently logged in session. - Page 24 User Details report. 1 Launch the ZENworks Reporting Server InfoView. 2 Navigate to the Public Folders > Novell ZENworks Reports > Predefined Reports > Bundles and Policies folder. 3 Copy the Bundles and Policies Assigned to Devices report to the Custom Reports folder.
-
Page 25: Creating And Managing Reports
5 Click Run Query. 6 Save the report. You can also download few additional reports from ZENworks Reporting Server - Custom Report Library (http://www.novell.com/communities/coolsolutions/zrslibrary) and use them in your ZENworks environment. 3.2 Managing Reports You can modify, schedule, or delete reports. You can also view the previous instance or the latest instance of the reports. - Page 26 Refer to the following table to understand the tasks that you can perform on a report: In ZENworks Reporting Task By using command line Additional Details Server InfoView Viewing the previous Click Actions > History. “report-list-history (rplh) Lists the report report instances [options] (report name) instances you can view.
-
Page 27: Managing Report Discussions
In ZENworks Reporting Task By using command line Additional Details Server InfoView Exporting a single Not available “report-generate-now You can export the report or a report (rpgn) [options] (report report to a file. instance name) (report folder) The report type should (report type) (format be set as WID to export type) (report... - Page 28 ZENworks 10 Configuration Management System Reporting Reference...
-
Page 29: Troubleshooting System Reporting
Troubleshooting System Reporting The following sections provide solutions to the problems you might encounter while working with ZENworks Configuration Management System Reporting: Section 4.1, “System Reporting Error Messages,” on page 29 Section 4.2, “System Reporting Troubleshooting Strategies,” on page 31 To troubleshoot other problems that you might encounter while working with ZENworks Reporting Server, see the BusinessObjects XI Release 2 Error Message Guide (http://... - Page 30 Possible Cause: The command publishes files into the report-deploy *.wid BusinessObjects File repository, opens the document, refreshes it, then saves it again. If it fails to refresh for reasons such as the database connectivity timing out, it leaves the document in a invalid state. The report is deployed to the ZENworks Reporting Server but fails when it is scheduled.
-
Page 31: System Reporting Troubleshooting Strategies
2 Close all browser instances. 3 Log in to the ZENworks Control Center, and launch the ZENworks Reporting Server InfoView. Cannot initialize Report Engine server. (Error: RWI 00226) (Error: INF) Source: ZENworks 10 Configuration Management SP3; System Reporting Possible Cause: This problem might occur if the Report Engine Server is not running, and you are trying to create or access the reports. - Page 32 (FWM 01003) Connection refused: connect detail:Server <Server_name>:6400 not found or server may be down (FWM 01003) Connection refused: connect Action 2: Contact Novell Support (http://www.novell.com/support). Possible Cause 3: The DNS name of the server with BusinessObjects Enterprise XI installed is not correctly resolved.
- Page 33 If you launch ZENworks Reporting Server InfoView in Internet Explorer, the ZENworks Reporting Server InfoView hangs while opening a Web Intelligence document Source: ZENworks 10 Configuration Management SP3; System Reporting. Explanation: If you launch ZENworks Reporting Server InfoView in Internet Explorer, the ZENworks Reporting Server InfoView hangs while opening a Web Intelligence document, and displays the following message: Please wait while the document is being processed.
-
Page 34: Unable To Send Reports To A File Location By Using Zenworks Reporting Server Infoview If Zenworks Reporting Server Is Installed On Sles 10 Server
Unable to send reports to a file location by using ZENworks Reporting Server InfoView if ZENworks Reporting Server is installed on SLES 10 server Source: ZENworks 10 Configuration Management SP3; System Reporting Explanation: If ZENworks Reporting Server is installed on a SLES 10 server, you might encounter the following error message when you try to send a report to a file location by using the ZENworks Reporting Server InfoView (from the Header panel, click Send >... -
Page 35: Unable To Schedule Reports To A File Location On A Linux Device
Unable to schedule reports to a file location on a Linux device Source: ZENworks 10 Configuration Management SP3; System Reporting Explanation: When you try to schedule reports to a file location on a Linux device, the status of the report is displayed as Failed. When you click Failed, the following error message is displayed: destination directory error. -
Page 36: The Zenworks Reporting Server Infoview Might Not Be Launched If Businessobjects Enterprise Xi Is Installed On A Zenworks Server That Uses Nat
Possible Cause: In the Web Intelligence preference, Select a default creation/editing tool is set to Interactive. Action: Set the Select a default creation/editing tool to Advanced: 1 Launch the ZENworks Reporting Server InfoView. 2 Click Preferences on the top right corner of the toolbar to display the Preferences page. -
Page 37: A References
References The following resources are helpful for information on BusinessObjects Enterprise XI 3.1: BusinessObjects Enterprise XI 3.1 Administrator’s Guide (http://help.sap.com/businessobject/ product_guides/boexir31/en/xi3-1_bip_admin_en.pdf) BusinessObjects Enterprise XI 3.1 InfoView User’s Guide (http://help.sap.com/businessobject/ product_guides/boexir31/en/xi3-1_bip_user_en.pdf) References... - Page 38 ZENworks 10 Configuration Management System Reporting Reference...
-
Page 39: B Documentation Updates
Documentation Updates This section contains information on documentation content changes that were made in this System ® ® Reporting Reference for Novell ZENworks 10 Configuration Management SP3. The information can help you to keep current on updates to the documentation. - Page 40 ZENworks 10 Configuration Management System Reporting Reference...
Need help?
Do you have a question about the ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - SYSTEM REPORTING REFERENCE 10.3 30-03-2010 and is the answer not in the manual?
Questions and answers