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Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - ZENWORKS APPLIANCE DEPLOYMENT AND ADMINISTRATION REFERENCE 10.3 16-04-2010 Deployment Manual

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AUTHORIZED DOCUMENTATION
ZENworks Appliance Deployment and Administration Reference
Novell
®
ZENworks
10 Configuration Management SP3
®
10.3
April 16, 2010
www.novell.com
ZENworks 10 Configuration Management Appliance Deployment and Administration Reference

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Summary of Contents for Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - ZENWORKS APPLIANCE DEPLOYMENT AND ADMINISTRATION REFERENCE 10.3 16-04-2010

  • Page 1 AUTHORIZED DOCUMENTATION ZENworks Appliance Deployment and Administration Reference Novell ® ZENworks 10 Configuration Management SP3 ® 10.3 April 16, 2010 www.novell.com ZENworks 10 Configuration Management Appliance Deployment and Administration Reference...
  • Page 2 Further, Novell, Inc. reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to notify any person or entity of such changes.
  • Page 3 Novell Trademarks For Novell trademarks, see the Novell Trademark and Service Mark list (http://www.novell.com/company/legal/ trademarks/tmlist.html). Third-Party Materials All third-party trademarks are the property of their respective owners.
  • Page 4 ZENworks 10 Configuration Management Appliance Deployment and Administration Reference...

  • Page 5: Table Of Contents

    Contents About This Guide 1 Overview 2 System Requirements 3 Deploying ZENworks Appliance Predeployment Tasks ............13 Configuring ZENworks Appliance .
  • Page 6 ZENworks 10 Configuration Management Appliance Deployment and Administration Reference...

  • Page 7: About This Guide

    ZENworks 10 Configuration Management documentation (http:// www.novell.com/documentation/zcm10/). Documentation Conventions In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and items in a cross-reference path. ® A trademark symbol ( , etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party trademark.
  • Page 8 ZENworks 10 Configuration Management Appliance Deployment and Administration Reference...

  • Page 9: Overview

    Overview ® ZENworks 10 Configuration Management SP3 is available as a software appliance that can be deployed to a supported virtual infrastructure. ZENworks 10 Configuration Management SP3 ® Appliance (ZENworks Appliance) is built on the customized SUSE Linux Enterprise Server 10 SP2 (SLES 10 SP2), and is preinstalled with the ZENworks 10 Configuration Management SP3 Server and ZENworks 10 Configuration Management SP3 ZENworks Reporting Server.
  • Page 10 ZENworks 10 Configuration Management Appliance Deployment and Administration Reference...

  • Page 11: System Requirements

    System Requirements ® ZENworks 10 Configuration Management SP3 Appliance (ZENworks Appliance) is a 64-bit (x86- 64) virtual machine. The following sections provide the requirements for deploying ZENworks Appliance to a virtual infrastructure: ZENworks Appliance Requirements Table 2-1 Item Requirements Hypervisor VMware* ESX Server version 3.5 Update 4 VMware ESXi Server version 4 Virtual Machine Configuration...
  • Page 12 Item Requirements Administration Browser The administration browser requirements for ZENworks Appliance are same as those of a ZENworks 10 Configuration Management system. For more information, see “Administration Browser Requirements” in the ZENworks 10 Configuration Management Installation Guide. NOTE: If a Primary Server is behind a NAT firewall, the devices on the Internet or public network cannot communicate with it.

  • Page 13: Deploying Zenworks Appliance

    OVA file, or download the multi-part ZENworks Appliance ZIP files and create the OVA file. For detailed instructions, see the ZENworks 10 Configuration Management SP3 Download and Installation page (http://www.novell.com/documentation/ zcm10/esd/di_zcm103.html). To import the ZENworks Appliance image to a virtual infrastructure: 2a Start the VMware VSphere Client application.

  • Page 14: Configuring Zenworks Appliance

    3 (Optional) Take a snapshot of the virtual machine that you created in Step 4 Power on the virtual machine on which you imported the ZENworks Appliance image. The Configuration Wizard is launched automatically. 5 Continue with Section 3.2, “Configuring ZENworks Appliance,” on page 3.2 Configuring ZENworks Appliance After importing the ZENworks Appliance image to your virtual machine, review the following sections to configure ZENworks Appliance:...

  • Page 15: Configuring The Preinstalled Sles 10 Sp2

    3.2.1 Configuring the Preinstalled SLES 10 SP2 1 On the Language page of the Configuration Wizard, select the language in which you want the wizard to continue, then click Next. 2 On the License Agreement page, accept the End User License Agreement, then click Next. 3 On the Keyboard page, configure the keyboard layout, then click Next.

  • Page 16: Configuring The Preinstalled Zenworks Server

    3.2.2 Configuring the Preinstalled ZENworks Server 1 (Conditional) If you have configured ZENworks Appliance with a static IP address, ping that IP address from another machine to test the connectivity. 2 Complete the ZENworks 10 Configuration Management Wizard by using information from Table 3-1, “Configuration Information,”...
  • Page 17 3 Do one of the following: If you want to create ZENworks reports, and if you have a database other than the external Oracle* database installed, click Next to configure the ZENworks Reporting Server. For more information on how to configure the ZENworks Reporting Server, see “Configuring the ZENworks Reporting Server”...

  • Page 18: Configuration Information For Zenworks 10 Configuration Management On Zenworks Appliance

    4d Manually launch the ZENworks Reporting Server Wizard to configure the ZENworks Reporting Server. For more information on how to manually launch the ZENworks Reporting Server Wizard and configure the ZENworks Reporting Server, see “Manually Launching the ZENworks Reporting Server Wizard” on page 3.2.3 Configuration Information for ZENworks 10 Configuration Management on ZENworks Appliance The information you need is listed in the order of the configuration flow of the ZENworks 10...
  • Page 19 Wizard Page Details Database For ZENworks 10 Configuration Management, a database must be installed. The Information database options are displayed only during the first server installation in the zone. However, you can run the installation program specifically to install or repair a database (see “Installing an External ZENworks Database”...
  • Page 20 Wizard Page Details Database For the external database options (Remote Sybase SQL Anywhere, Microsoft information SQL Server, and Oracle), you need to know the information listed below. Defaults are provided for some of this information, which can be changed as necessary. All Databases: The database server must have a Sybase SQL Anywhere*, Microsoft* SQL, or Oracle database installed.
  • Page 21 Wizard Page Details Database For the external database options (Remote Sybase SQL Anywhere, Microsoft access SQL Server, and Oracle), you need to know the information listed below. Defaults are provided for some of this information, which can be changed as necessary. All Databases: This server must have a Sybase SQL Anywhere, Microsoft SQL, or Oracle database installed.
  • Page 22 Wizard Page Details Signed SSL To enter a trusted CA-signed certificate and private key, click Choose to browse certificate and for and select the certificate and key files, or specify paths to the signed private key certificate to be used for this server (Signed SSL Certificate), and the private key associated with the signed certificate (Private Key).

  • Page 23: Configuring The Preinstalled Zenworks Reporting Server

    Wizard Page Details License key for The ZENworks 10 Patch Management SP3 software is automatically installed. ZENworks However, the product is activated for patch downloads only if the following Patch conditions are met: Management ZENworks 10 Configuration Management SP3 is active either in the licensed or evaluation mode.
  • Page 24 Manually Launching the ZENworks Reporting Server Wizard If you canceled the ZENworks Reporting Server configuration while configuring ZENworks Appliance (in Step 3 on page 17), you must manually launch the ZENworks Reporting Server Wizard. 1 Make sure that port 5005 is free by running the following command: netstat -ant | grep LISTEN | grep 5005 If port 5005 is not included in the list of busy ports, continue with Step...

  • Page 25: Post-Deployment Tasks

    Configuring the ZENworks Reporting Server 1 In the ZENworks Reporting Server Wizard, read the introductory text, then click Next. 2 (Conditional) If the ZENworks Reporting Server has already been configured in your zone, you are prompted to decommission the existing ZENworks Reporting Server. To use the existing ZENworks Reporting Server, click Cancel to cancel the ZENworks Reporting Server configuration.

  • Page 26: Creating A New Hard Disk

    Partitioner to partition the new hard disk that you created in “Creating a New Hard Disk” on page For more information on how to partition a new hard disk by using the YaST Partitioner, see “Using the YaST Partitioner” (http://www.novell.com/documentation/sles10/ book_sle_reference/?page=/documentation/sles10/book_sle_reference/data/ sec_yast2_sysconfig.html) in the SLES 10 SP2 Installation and Administration Guide (http:// www.novell.com/documentation/sles10/).
  • Page 27 6 Change the ownership of the directory to zenworks by running /var/opt/novell/zenworks the following command: chown -R zenworks:zenworks /var/opt/novell/zenworks 7 Provide Read and Execute permissions to others, and full permission to the group and owner of directory by running the following command: /var/opt/novell/zenworks...
  • Page 28 ZENworks 10 Configuration Management Appliance Deployment and Administration Reference...

  • Page 29: Managing And Monitoring Zenworks Appliance

    Applications > YaST. The YaST Control Center is displayed. For more information on how to work with the YaST Control Center, see “System Configuration with YaST” (http://www.novell.com/documentation/sles10/sles_admin/data/ cha_yast2.html) in the SLES 10 SP2 Installation and Administration Guide (http:// www.novell.com/documentation/sles10/).
  • Page 30 ZENworks 10 Configuration Management Appliance Deployment and Administration Reference...

  • Page 31: A Troubleshooting Zenworks Appliance

    Troubleshooting ZENworks Appliance The following sections provide solutions to the problems you might encounter while deploying ® ZENworks 10 Configuration Management SP3 Appliance (ZENworks Appliance): “An error occurs while downloading the ZENworks Appliance image” on page 31 “The ZENworks Reporting Server fails to launch through ZENworks Control Center on servers other than the Primary Server on which it has been configured”...
  • Page 32 The ZENworks Reporting Server configuration does not proceed on a ZENworks Appliance that has ZENworks 10 Configuration Management SP3 configured to an external Oracle database Source: ZENworks 10 Configuration Management; ZENworks Reporting Server. Explanation: When you manually launch the ZENworks Reporting Server Wizard on a ZENworks Appliance that has ZENworks 10 Configuration Management configured with an external Oracle database, the ZENworks Reporting Server Wizard exits with the following message:...

  • Page 33: B Documentation Updates

    Documentation Updates This section contains information on documentation content changes that were made in this Novell ZENworks 10 Configuration Management Appliance Deployment and Administration Reference ® ® after the initial release of Novell ZENworks 10 Configuration Management SP3. The information can help you to keep current on updates to the documentation.
  • Page 34 ZENworks 10 Configuration Management Appliance Deployment and Administration Reference...

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