J.2 Troubleshooting Preboot Services and
Imaging Services
This section provides solutions to problems you might encounter when using ZENworks 10
Configuration Management Preboot Services and Imaging.
"An error message is displayed when Windows 7, Windows Vista, or Windows 2008 R2 reboot
after you restore an image with size greater than 2 TB" on page 262
"The ZENworks Server continues to write to the image file even if the Imaging operation to
take an image of the device fails" on page 262
"The Imaging tools downloaded from the ZENworks Download page are not installed to the
specified drive" on page 262
"Unable to browse for the image files on the Satellite while taking an image or applying an
imaging bundle to a managed device" on page 262
"The ZENworks Images stored in the images directory on the Primary Server are not replicated
on the Secondary Server or Satellite" on page 263
"How do I generate a developer log for ZENworks Imaging?" on page 263
"How do I exclude a particular partition from ZENworks Imaging?" on page 264
"How do I prevent ZENworks Third-Party Imaging from restarting in the Auto mode?" on
page 264
"Image Explorer help opens only in Firefox on Linux devices" on page 264
"The ZENworks icon properties page of a managed device that is in private network displays
that the server IP address is not available" on page 264
"The third-party Imaging distro and tools are not immediately replicated on the Satellite" on
page 264
"Unable to take an image of the managed device" on page 265
"The device might not pick up the assigned imaging task when booted to the Imaging
Automatic mode" on page 265
"How to enable debug logs?" on page 266
"The Novell Proxy DHCP service is automatically stopped on the Imaging Satellite" on
page 266
"A new workstation ID is created after restoring image on a non-registered device" on
page 266
"novell-pbserv crashes during multicast imaging to 120 or more devices" on page 267
"You might encounter an error message prompting you to restart Windows installation when
the device boots up after the restoration of the ZENworks or WIM image on a Windows 7 or
Windows 2008 R2 device" on page 267
"If you restore an image of Windows Vista, Windows 7, or Windows 2008 R2 on a bare
machine that has a ZENworks partition, the machine fails to boot the second time after the
image restoration" on page 267
"Mounting an NFS partition from the Imaging kernel fails on a device that is booted in the
ZENworks Imaging Maintenance mode" on page 268
"Image Explorer fails to run if ZENworks 10 Configuration Management is installed to a drive
other than drive C:" on page 268
Troubleshooting Preboot Services and Imaging 261
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