Novell ZENWORKS 10 ASSET MANAGEMENT SP3 - MIGRATION GUIDE 10.3 23-03-2010 Manual

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AUTHORIZED DOCUMENTATION
Migration Guide
Novell
®
ZENworks
10 Asset Management SP3
®
10.3
March 23, 2010
www.novell.com
Novell ZENworks 10 Asset Management Migration Guide

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Summary of Contents for Novell ZENWORKS 10 ASSET MANAGEMENT SP3 - MIGRATION GUIDE 10.3 23-03-2010

  • Page 1 AUTHORIZED DOCUMENTATION Migration Guide Novell ® ZENworks 10 Asset Management SP3 ® 10.3 March 23, 2010 www.novell.com Novell ZENworks 10 Asset Management Migration Guide...
  • Page 2 Further, Novell, Inc., reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to notify any person or entity of such changes.
  • Page 3 Novell Trademarks For Novell trademarks, see the Novell Trademark and Service Mark list (http://www.novell.com/company/legal/ trademarks/tmlist.html). Third-Party Materials All third-party trademarks are the property of their respective owners.
  • Page 4 Novell ZENworks 10 Asset Management Migration Guide...
  • Page 5: Table Of Contents

    Contents About This Guide 1 Using the Migration Utility Before You Begin ............9 Overview .
  • Page 6 August 6, 2008: SP1 (10.1) ........... 46 Glossary Novell ZENworks 10 Asset Management Migration Guide...
  • Page 7: About This Guide

    ZENworks 10 Configuration Management documentation (http://www.novell.com/documentation/zcm10/ index.html). Documentation Conventions In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and items in a cross-reference path. ® A trademark symbol ( , etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party trademark.
  • Page 8 Novell ZENworks 10 Asset Management Migration Guide...
  • Page 9: Using The Migration Utility

    Using the Migration Utility ® ® The following sections provide instructions on how to use the Novell ZENworks 10 Asset Management Migration utility to migrate data from ZENworks Asset Management 7.5: Section 1.1, “Before You Begin,” on page 9 Section 1.2, “Overview,” on page 10 Section 1.3, “Installing the Migration Utility,”...
  • Page 10: Overview

    ZENworks 10 Asset Management. Inventory data can be migrated by individual device or as a group. Asset management data is migrated as a group. Novell ZENworks 10 Asset Management Migration Guide...
  • Page 11: System Requirements

    When you migrate inventory data, by default you are also migrating the following: Local Product Definitions: Local product definitions defined in ZENworks Asset Management 7.5. These product definitions are migrated as a group; they cannot be migrated individually. If you want to migrate just the local product definitions without the inventory data, see “Migrating Local Product Definitions”...
  • Page 12: The Migration Process

    When selecting objects to migrate, keep the following in mind: Inventory data and asset management data must be migrated using the same version of the migration utility. You can only migrate objects once. Novell ZENworks 10 Asset Management Migration Guide...
  • Page 13: Installing The Migration Utility

    ZAMmigration.exe 4 To run the utility on a supported Windows device, click Start > All Programs > Novell ZENworks > ZENworks Asset Management Migration Utility. To use ZENworks Control Center to install the utility: 1 In ZENworks Control Center, click Configuration.
  • Page 14: Selecting The Migration Source

    To log in to your database: 1 Click Start > All Programs > Novell ZENworks > ZENworks Asset Management Migration Utility. 2 Click the button to the right of the Select ZAM Database field. For Microsoft SQL migration,...
  • Page 15 For Oracle migration, you see the following screen: 3 Fill in the following fields: Database Type: Specify the database type. For example, specify MS SQL Server 2000/2005 for both external and embedded MS SQL Server databases. Or specify Oracle 9i/10g for the latest Oracle database type.
  • Page 16: Selecting The Migration Destination

    WARNING: You cannot reselect a migration destination. For example, if you choose a pilot migration destination, then switch to a production destination, you cannot switch back to the pilot destination. 3 Fill in the following fields to authenticate to your destination Management Zone: Novell ZENworks 10 Asset Management Migration Guide...
  • Page 17: Migrating Objects

    Zone: Specify your Management Zone. This field is not filled in the first time you access the Zone Login dialog box. Thereafter, any zone that you previously logged in to by using this dialog box is available from the drop-down list. Each time you use this dialog box, the last zone that you logged in to is displayed here.
  • Page 18: Migrating Inventory Data

    Step 5 on page Migrating Inventory Data 1 Click Start > All Programs > Novell ZENworks > ZENworks Asset Management Migration Utility. 2 Log in to your ZENworks Asset Management 7.5 database and the ZENworks 10 Management Zone as shown in Section 1.4, “Selecting the Migration Source,”...
  • Page 19 4 Click Inventory and select the desired collection domain and collection server. A list of workstations is shown on the right. 5 Select the data to migrate. To select all workstations, right-click Inventory and select Migrate All Inventory Data. (The Migrate All Inventory Data option is not available for Oracle migration.) To select individual workstations, right-click a workstation listed on the right side of the panel and select Add Item(s) To Migration Queue.
  • Page 20: Migrating Administrator-Defined Field Definitions

    ZENworks Asset Management 7.5.) If you want to migrate just the administrator-defined fields and not the inventory data, do the following: 1 Click Start > All Programs > Novell ZENworks > ZENworks Asset Management Migration Utility.
  • Page 21: Migrating Asset Management Data

    3 Click Tools > Options to open the Options window. 4 Select Migrate Definitions Only. 5 Select Local Product Definitions. 6 Click OK. 7 Right-click Local Products and select Migrate All Local Product Definitions. 8 (Optional) To remove the local product definitions from the migration list, click Items to Migrate, then right-click All Local Product Definitions and select Remove ‘All Local Product Definitions’...
  • Page 22: Migrating Asset Management Data Only

    To migrate asset management data: 1 Click Start > All Programs > Novell ZENworks > ZENworks Asset Management Migration Utility. 2 Log in to your ZENworks Asset Management 7.5 database and the ZENworks 10 Management Zone as shown in Section 1.4, “Selecting the Migration Source,” on page 14 Section 1.5,...
  • Page 23 4 Select Migrate Definitions Only. 5 Select ADF Definitions, Local Product Definitions, and Custom Report Definitions. NOTE: User-defined field values for catalog products and license records that are available in ZENworks Asset Management 7.5 IR 14 are not migrated. 6 Click OK. 7 On the Select Objects to Migrate tab, do the following: 7a Right-click User Defined Fields and select Migrate All User Defined Fields.
  • Page 24: Migrating License Records

    If you have ZENworks Asset Management 7.5 license records with version upgrades, all license records in the upgrade path are consolidated in a single ZENworks10 Asset Management licensed product with multiple license entitlements, one entitlement for each license record in the upgrade path. Novell ZENworks 10 Asset Management Migration Guide...
  • Page 25: Migrating Custom Reports

    In ZENworks Asset Management 7.5, version upgrades can be linked to multiple sources, but in ZENworks 10 Asset Management, version upgrade license entitlements can only be linked to a single underlying entitlement. If you have upgrades that have been linked to multiple sources in ZENworks Asset Management 7.5, you need to review or modify the associated licensed products and license entitlements in ZENworks10 Asset Management after migration.
  • Page 26 Custom reports are migrated automatically the first time an inventory migration is run. If you want to migrate just the custom reports and not the inventory data, do the following: 1 Click Start > All Programs > Novell ZENworks > ZENworks Asset Management Migration Utility.
  • Page 27: Migration Performance Guidelines

    2 Log in to your ZENworks Asset Management 7.5 database and the ZENworks 10 Management Zone as shown in Section 1.4, “Selecting the Migration Source,” on page 14 Section 1.5, “Selecting the Migration Destination,” on page 3 Click Tools > Options to open the Options window. 4 Select Migrate Definitions Only.
  • Page 28 Migrating To Sybase Embedded Small databases (200 devices) should take less than 30-45 minutes Larger databases (1000 devices) should take less than 1 hour Migrating To Oracle Expect 30-45 seconds per device migrated Novell ZENworks 10 Asset Management Migration Guide...
  • Page 29: Migration Console Reference

    Migration Console Reference ® ® When you log in to the Novell ZENworks 10 Asset Management Migration utility, the migration console is displayed. The Migration Console Figure 2-1 The following sections provide reference information to help you navigate and use the console features: Section 2.1, “Menu Options,”...
  • Page 30: Menu Options

    Section 1.6, “Migrating Objects,” on page Inventory: Inventory data for the enterprise. Use these objects to migrate inventory data. For more information, see Section 1.6.1, “Migrating Inventory Data,” on page Novell ZENworks 10 Asset Management Migration Guide...
  • Page 31 Administrator-Defined Fields: Custom fields defined in ZENworks Asset Management 7.5. (Asset management administrator-defined fields are known as user-defined fields in ZENworks Asset Management 7.5.) You can choose to migrate just the administrator-defined field definitions or the field definitions along with the data values. For more information, see Section 1.6.2, “Migrating Administrator-Defined Field Definitions,”...
  • Page 32: Items To Migrate Tab

    Management 7.5 database. Click the button to the right of the Database Type field to open the ZAM Database Login dialog box, where you can log in to your source database. For Microsoft SQL migration, you see the following screen: Novell ZENworks 10 Asset Management Migration Guide...
  • Page 33 ZAM Database Login for Microsoft SQL Server Migration Figure 2-4 Database Type: Specify the database type. For example, specify MS SQL Server 2000/2005 for both external and embedded MS SQL Server databases. Database Server: Specify either the DNS name or IP address of the database server. Each time you use this dialog box, the last server you logged in to is displayed here.
  • Page 34: Select Zone Field

    The Select Zone field shows the migration destination, which is your Management Zone for ZENworks 10 Configuration Management. Click the button to the right of the field to open the Zone Login dialog box, where you can select the destination database. Novell ZENworks 10 Asset Management Migration Guide...
  • Page 35: Start Migration Button

    Zone Login Figure 2-6 Zone: Specify your Management Zone. Each time you use this dialog box, the last zone that you logged in to is displayed here. User Name: Specify the username for the zone. Administrator is normally used. Password: Specify the password. This must be entered every time to authenticate. Primary Server: Specify either its DNS name or IP address.
  • Page 36 Novell ZENworks 10 Asset Management Migration Guide...
  • Page 37: A Migrating Both Zenworks 7 Desktop Management And Zenworks 7.5 Asset Management

    A.1 Migration Order 1 Upgrade ZENworks 7.5 Asset Management to the IR19 (or later) release. You can use the Novell Patch Finder (http://download.novell.com/patch/finder/) to locate and download IR19. 2 In ZENworks 7.5 Asset Management, scan all ZDM 7/ZAM 7.5 workstations that you want to become ZENworks 10 managed devices.
  • Page 38: Zam Migration Utility Messages

    ZENworks 10 Asset Management migration utility and the ZDM 7 workstations were migrated to the ZENworks 10 database. Because the ZDM 7/ZAM 7.5 workstations share the same GUID, the ZAM migration utility Novell ZENworks 10 Asset Management Migration Guide...
  • Page 39 can’t add the workstations. You must use the ZAM migration utility, not the ZCM migration utility, to add the ZDM 7/ZAM 7.5 workstations to the ZENworks 10 database. Action: Delete the existing duplicate devices from the ZENworks 10 database. Run the ZENworks 10 Asset Management migration utility (see Step 3 on page 37),...
  • Page 40 Novell ZENworks 10 Asset Management Migration Guide...
  • Page 41: B Zenworks Objects And Their Uniqueness

    ZENworks Objects and Their Uniqueness During migration of asset management data, most of the asset management objects (e.g., Purchase Records, Licensed Products) are migrated without checking for duplicate objects in ZENworks 10 Asset Management. This can lead to the following outcomes if there are objects in ZENworks 10 Asset Management that match objects being migrated from ZENworks Asset Management 7.5 (see Section B.1, “Duplicate Object Details,”...
  • Page 42: Purchase Records

    Management objects, ZENworks 10 Asset Management will not allow you to create Contracts in multiple folders with the same Contract ID. Contracts in ZENworks Asset Management 7.5 that match a Contract ID in ZENworks 10 Asset Management are not migrated. Novell ZENworks 10 Asset Management Migration Guide...
  • Page 43: Date Notifications

    B.1.7 Date Notifications A ZENworks Asset Management 7.5 Unique Record is a randomly generated identifier. ZENworks Asset Management 7.5 allows Notifications to have duplicate values in all columns. ZENworks 10 Asset Management enforces a unique Notification name in each folder. If you have Notifications in ZENworks Asset Management 7.5 with duplicate Notification names, the migration fails.
  • Page 44 Novell ZENworks 10 Asset Management Migration Guide...
  • Page 45: C Documentation Updates

    Documentation Updates This section contains information on documentation content changes that were made in this ZENworks Asset Management Migration Guide after the initial release. The changes are listed according to the date they were published. The documentation for this product is provided on the Web in two formats: HTML and PDF. The HTML and PDF documentation are both kept up-to-date with the changes listed in this section.
  • Page 46: August 6, 2008: Sp1 (10.1)

    License Records,” on page 24 Section 1.6.7, “Migrating Added a section describing how to migrate asset management custom Custom Reports,” on reports. page 25 “Glossary” on page 47 Added a glossary of terms. Novell ZENworks 10 Asset Management Migration Guide...
  • Page 47: Glossary

    Glossary administrator-defined field For asset inventory, a field that allows you to create custom user, workstation, component, or product fields. For asset management, you can create contract or licensed product ® fields. In ZENworks Asset Management 7.5, administrator-defined fields are known as user-defined fields.
  • Page 48 Data related to inventory, including hardware components, software components, user name, hours used, and so on. user-defined field “administrator-defined field” on page 47. In ZENworks Asset Management 7.5, asset management administrator-defined fields are known as user-defined fields. Novell ZENworks 10 Asset Management Migration Guide...

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