Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - ZENWORKS ADAPTATIVE AGENT GUIDE 10.3 30-03-2010 Information Manual
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- Reference manual (200 pages) ,
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Summary of Contents for Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - ZENWORKS ADAPTATIVE AGENT GUIDE 10.3 30-03-2010
- Page 1 AUTHORIZED DOCUMENTATION ZENworks Adaptive Agent Guide Novell ® ZENworks 10 Configuration Management SP3 10.3 March 30, 2010 www.novell.com Novell ZENworks 10 Configuration Management Adaptive Agent Guide...
- Page 2 Further, Novell, Inc. reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to notify any person or entity of such changes.
- Page 3 Novell Trademarks For Novell trademarks, see the Novell Trademark and Service Mark list (http://www.novell.com/company/legal/ trademarks/tmlist.html). Third-Party Materials All third-party trademarks are the property of their respective owners.
- Page 4 Novell ZENworks 10 Configuration Management Adaptive Agent Guide...
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Page 5: Table Of Contents
Contents About This Guide 1 Overview 2 Status Viewing the Agent’s Status ........... 11 Registering with a Key . - Page 6 Viewing the Deployment Results ..........38 10 ZENworks Terminology Novell ZENworks 10 Configuration Management Adaptive Agent Guide...
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Page 7: About This Guide
ZENworks 10 Configuration Management documentation (http:// www.novell.com/documentation/zcm10/). Documentation Conventions In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and items in a cross-reference path. ® A trademark symbol ( , etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party trademark. - Page 8 When a single pathname can be written with a backslash for some platforms or a forward slash for other platforms, the pathname is presented with a backslash. Users of platforms that require a forward slash, such as Linux or UNIX, should use forward slashes as required by your software. Novell ZENworks 10 Configuration Management Adaptive Agent Guide...
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Page 9: Overview
Overview ® ® The ZENworks Adaptive Agent is a part of the Novell ZENworks 10 Configuration Management software that lets your administrator manage devices over the network. The ZENworks Adaptive Agent, commonly referred to as the Adaptive Agent, provides services that help the administrator do the following without visiting your device: Manage policies that determine the behavior of your device. - Page 10 Novell ZENworks 10 Configuration Management Adaptive Agent Guide...
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Page 11: Status
Status ® The ZENworks Adaptive Agent provides status information such as the last time it contacted a ZENworks Server and whether or not the Agent Modules are running. The following sections contain more information: Section 2.1, “Viewing the Agent’s Status,” on page 11 Section 2.2, “Registering with a Key,”... -
Page 12: Registering With A Key
Move, click the desired folder, then click OK. Moving a device by using the ZCC retains the device’s existing assignments. You can also unregister then register the device, however, its existing assignments are removed. Novell ZENworks 10 Configuration Management Adaptive Agent Guide... -
Page 13: Policies
The ZENworks Adaptive Agent enforces your user-assigned policies only when you are logged in to ® your user directory (Microsoft* Active Directory* or Novell eDirectory ). If you are not logged in, you can log in through the ZENworks Configuration Management login screen. To do so, right- click the icon in the notification area, then click Login. - Page 14 Novell ZENworks 10 Configuration Management Adaptive Agent Guide...
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Page 15: Bundles
The ZENworks Adaptive Agent displays your user-assigned bundles only when you are logged in to ® your user directory (Microsoft* Active Directory* or Novell eDirectory ). If you are not logged in, you can log in through the ZENworks Configuration Management login screen. To do so, right- click the icon in the notification area, then click Login. -
Page 16: Accessing Bundles
4.3.1 ZENworks Window The ZENworks Window is a standalone window that you can launch from the Start menu (Start menu > Programs > Novell ZENworks > ZENworks Application Window). The ZENworks Window left pane displays the following: [All] folder: Contains all bundles that have been distributed to you, regardless of the folder in which they are located. -
Page 17: Zenworks Icon
The following graphic shows bundles displayed on the desktop. You can perform the same tasks on the bundles in the ZENworks Explorer as you can in the ZENworks Window. 4.3.3 ZENworks Icon The ZENworks Icon is located in the Windows notification area. You can double-click the icon to display the ZENworks Adaptive Agent properties. -
Page 18: Understanding Bundle Icons
Downloading. The bundle is downloading from the network location where it is stored. Novell ZENworks 10 Configuration Management Adaptive Agent Guide... -
Page 19: Launching A Bundle
To launch a bundle: 1 Access the bundle in one of the following locations: ZENworks Window: From the Start menu, click Programs > Novell ZENworks > ZENworks Application Window. ZENworks Explorer: Open Windows* Explorer and find the ZENworks Adaptive Agent entry. -
Page 20: Verifying A Bundle
Agent reinstalls the bundle to your workstation. To verify a bundle: 1 Access the bundle in one of the following locations: ZENworks Window: From the Start menu, click Programs > Novell ZENworks > ZENworks Application Window. ® ZENworks Explorer: Open Windows* Explorer and find the... - Page 21 To uninstall a bundle: 1 Access the bundle in one of the following locations: ZENworks Window: From the Start menu, click Programs > Novell ZENworks > ZENworks Application Window. ® ZENworks Explorer: Open Windows* Explorer and find the...
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Page 23: Inventory
Inventory ® The ZENworks Adaptive Agent scans your device for software and hardware information. This information is viewable by both you and your administrator. The following sections contain more information: Section 5.1, “What Is Inventory Information Used For?,” on page 23 Section 5.2, “Scanning the Device,”... -
Page 24: Viewing Inventory Information
In this case, the option remains even after you submit it; this allows you to resubmit the form when any of the requested information changes. Novell ZENworks 10 Configuration Management Adaptive Agent Guide... -
Page 25: Remote Management
Remote Management ® The ZENworks Adaptive Agent supports management of your device from a remote location. This enables your administrator or Help Desk personnel to remotely access or control your device in order to resolve problems with the device. NOTE: If the device is connected through Remote Desktop Connection, the Remote Management tab is not displayed in the ZENworks Adaptive Agent page on the device because remote management of terminal sessions is not supported. -
Page 26: Viewing Currently Connected Remote Operators
The security settings are controlled by your administrator and might not be available for you to use. 1 Double-click the icon in the notification area. Novell ZENworks 10 Configuration Management Adaptive Agent Guide... - Page 27 2 In the left navigation pane, locate the Remote Management heading, then click Security. 3 Click the security setting you want to use: Set Password: You can set the password only if the Allow user to set password on the managed device option is enabled for the managed device.
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Page 29: Logging
Logging ® While performing tasks on your device, the ZENworks Adaptive Agent generates messages to track its activity. Each message is assigned a severity level: information, warning, error, or debug. The following sections contain more information: Section 7.1, “Changing the Message Log Level,” on page 29 Section 7.2, “Clearing the Message Log File,”... -
Page 30: Viewing The Message Log File
ZIP file (for example, zmd-messages.log.1.zip zmd- messages.log.2.zip To access the backup log file: 1 Double-click the icon in the system tray. 2 In the left navigation pane, click Logging. 3 Click Open Log Folder. Novell ZENworks 10 Configuration Management Adaptive Agent Guide... -
Page 31: Satellite Roles
Satellite Roles A Windows device or a Linux device with satellite roles can perform certain roles that a ® ZENworks Primary Server normally performs. Any managed Windows device (server or workstation) can perform satellite roles. An unmanaged Linux device (server or workstation) can perform satellite roles. -
Page 32: Authentication
8.3 Imaging You can view a device’s imaging role properties, including its current status, PXE service status, image files, and imaging statistics; however, you cannot edit the fields on this page. Novell ZENworks 10 Configuration Management Adaptive Agent Guide... -
Page 33: Collection
® ZENworks Configuration Management lets your ZENworks administrator enable the Imaging role on a device. With this role, the device can be used as an Imaging server to perform all Imaging operations, such as taking an image and applying the image within or across subnets by using unicast or multicast imaging. -
Page 34: Content
The total amount of data delivered to other devices. This amount represents the total number of files transferred since the last time the Clear History option was used to reset the amount to 0. Novell ZENworks 10 Configuration Management Adaptive Agent Guide... -
Page 35: Exporting The Recent Access History
IP Address,DNS Name,Number of Files Transferred,Bytes Transferred,Number of Errors,Last Access (UTC) For example: 123.45.167.52,wks1.novell.com,3,544,0,3/20/2007 7:16:59 PM Distribution Point Error History: Contains an entry for each transaction that included an error. Each entry is formatted as follows: IP Address,DNS Name,Requested URI,Status Code,Access Time (UTC) For example: 123.45.167.53,wks2.novell.com,/app.msi,404,3/22/2007 9:11:33 AM... -
Page 36: Clearing The Recent Access History
0. 1 Double-click the icon in the notification area. 2 In the left navigation pane, under Satellite, click Content. 3 Click Clear History, then click Yes to confirm deletion of the history. Novell ZENworks 10 Configuration Management Adaptive Agent Guide... -
Page 37: Windows Proxy
Windows Proxy ® The ZENworks Adaptive Agent provides information on how your device performs the discovery and deployment activities when it acts as a Windows Proxy for the ZENworks Primary Server. NOTE: This page is displayed only for the Windows managed devices. The following sections contain more information: Section 9.1, “Viewing the Discovery Results,”... -
Page 38: Viewing The Deployment Results
Displays the date and time when the deployment task was run. 3 (Optional) To remove all the deployment results from the Deployment Results panel, click Clear Deployment Results, then refresh the page. Novell ZENworks 10 Configuration Management Adaptive Agent Guide... -
Page 39: Zenworks Terminology
ZENworks Terminology ® The following terms are used throughout the ZENworks Adaptive Agent Help. authentication role: A role that a managed device can perform to help speed the authentication process by spreading the workload among various devices and by performing authentication locally to managed devices. - Page 40 ZENworks Adaptive Agent properties. ZENworks Window: A standalone window that you can launch from the Start Menu (Start Menu > Programs > Novell ZENworks > ZENworks Application Window). The ZENworks Window displays all assigned bundles. ZENworks Server: A server that your ZENworks Adaptive Agent contacts in order to send information to and retrieve information from your Management Zone.
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