Authentication Failed - Ricoh fi-8040 Operator's Manual

For details, refer to
● For M4:B3
When an error occurs during scanning (or file transfer), an incomplete version of the file may be
saved to the save destination. In that case, the name of the file being transferred will be
displayed on the error screen. Check the file and take the appropriate actions.
● For M5:D4
Another scanner tried to save a file with the same name to the save destination at the same
time. Wait a while then try the scan again.
● Turn the scanner off then back on.
HINT
The network and DirectScan settings for the scanner can also be checked in fi Series Network
Settings.
For details, refer to
If the problem still persists, write down the error code, check each item in
Scanner Service Provider (page 248)
this product. Refer to the contact information in the Contact List if supplied with this product, or
refer to the contact information in the Contact for Inquiries section if provided in Safety
Precautions supplied with this product, and then make an inquiry.

Authentication Failed

If the authentication for PaperStream NX Manager fails, the [Error] screen on the touch screen
displays the following error code and the corresponding details and solution.
Error Code
M6:AF
Check the message displayed in the [Error] screen, and correct the following settings:
● [Auto Login] setting on the scanner
● Authentication setting for PaperStream NX Manager
To check the network settings for the scanner, press the [Set] button.
If the problem still persists, write down the error code, check each item in
Scanner Service Provider (page 248)
this product. Refer to the contact information in the Contact List if supplied with this product, or
refer to the contact information in the Contact for Inquiries section if provided in Safety
Precautions supplied with this product, and then make an inquiry.
Cannot Use DirectScan (DirectScan) (page
Network Settings (fi Series Network Settings) (page
and then contact the distributor/dealer where you purchased
Error Details and the Solution
Authentication failed in Auto Login mode. Check the Auto Login
Setting.
and then contact the distributor/dealer where you purchased
190
Troubleshooting
221).
359).
Before You Contact the
Before You Contact the