Ricoh fi-8040 Operator's Manual page 206

HINT
The DNS server settings can also be checked in fi Series Network Settings.
For details, refer to
●
Does the DNS server function normally?
Solution
Check whether the DNS server functions normally by following the procedure below.
1
On the touch screen, press
connection (Ping)].
2
In the [Check connection (Ping)] screen, enter the IP address of the DNS server, and
press the [Run] button.
The result is displayed.
Refer to the connection test result from
Scanner (page 412)
If the DNS server does not function normally, contact the DNS server administrator.
HINT
The IP address for the DNS server can also be checked in fi Series Network Settings.
For details, refer to
●
Did you perform a search using the scanner name (host name) and select the scanner in Scanner
Selection Tool?
Solution
Make sure that the scanner is connected to the network and that the IP address displayed on
the window of Scanner Selection Tool is correct by following the procedure below.
1
Start up the command prompt on the computer where you ran Scanner Selection Tool.
For example, in Windows 10, you can start up the command prompt by clicking [Start]
menu → [Windows System] → [Command Prompt].
2
Execute the following command.
ScannerName
ping
3
In either of the following cases, turn the scanner off then back on.
● There is no response.
● The IP address that is returned is different from the IP address displayed on the
window of Scanner Selection Tool.
Network Settings (fi Series Network Settings) (page
→ [Scanner Settings] → [Network] → [Check
and take measures accordingly.
Network Settings (fi Series Network Settings) (page
206
How to Check the Network Connection for the
Troubleshooting
359).
359).