NEC Xen Topaz Quick User Manual

MAKING CALLS:
To make a call to another extension:
Lift handset or press Speaker key.
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• Dial extension number (200, 201 etc) or press Direct Station Key if programmed.
• Wait for answer or talk if the receiving station is hands free.
To toggle between voice and ringing dial "1".
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NB: To program your extension for hands free answer on all intercom calls:
Press Speaker, dial "821" to turn on or "823" to turn off then press Speaker
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To make an outside call:
Lift handset or press Speaker key.
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Dial "0" or press "Line" key
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• Dial telephone number.
NB: If the number is dialed without selecting a line first then the number is previewed. Press a line
key within 3 seconds to dial the number in the screen.
To make an outside call using speed dial (see below to program speed dial):
Press Line key or Call Key
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Press DC key
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Dial speed dial location number (000-899 for system or 900-920 for personal)
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To make an outside call by searching speed dial names:
Press DC key once for personal numbers or twice for system based numbers
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• Type the first letter of the name (optional)
Use the volume to scroll through. Press a line key to dial the number in the screen.
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To make a call using Last Number Redial:
Lift handset or press Speaker key.
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Press LND key
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If handset is not lifted then the last 10 numbers can be previewed. Press LND key then
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use the volume to scroll through. Press a line key to dial the number in the screen.
ANSWERING CALLS:
To answer an outside call:
If ringing at your handset – Lift handset or press Speaker key.
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If not ringing at your handset – Lift handset and press the flashing Line key.
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To answer a call ringing at another extension:
Press Call key or lift handset
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Dial "867" or press call pickup key if programmed.
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TRANSFERRING CALLS:
To transfer a call:
Method 1:
• Answer or make a call.
Press the Hold key.
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Dial the extension number (200, 201 etc) or press the Direct Station Key if programmed.
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• Announce the call and the line number.
Hang up. (or press Transfer then hang up).
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Method 2:
• Answer or make a call as above.
Press the Direct Station Key (no need for Hold or Transfer keys).
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• Announce the call.
• Hang up and the call will be transferred.
To transfer a call from a cordless phone:
Press the recall button (may also be called "flash", "hookflash" or just "R")
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• Dial the extension number (200, 201 etc)
• Announce the call
• Hang up. The call will be transferred.
NEC Xen Topaz - Quick User Guide