NEC Xen Topaz Features And Specifications Manual page 332

NEC Business Solutions Ltd
• Related Features
• Operation
Transferring Trunk Calls
To Transfer a trunk call to a co-worker's extension:
Chapter 4 - 324
If activated at an extension, Delayed Call Forwarding occurs after this
interval (0-64800 seconds). This also sets how long a Transferred call
waits at an extension forwarded to Voice Mail before routing to the called
extension's mailbox.
24-02-04: System Options for Transfer - Transfer Recall Time
Set the Transfer Recall Time (0-64800 seconds). An unanswered trans-
ferred call recalls to the extension that initially transferred it after this
interval. This interval also sets how long a transferred call camps-on to a
busy extension.
• Caller ID
Unscreened Transfers from voice mail will show pre-answer Caller ID information.
• Call Forwarding
With Transfer to Busy Extensions enabled (Program 24-02-01=1), Call Forward-
ing with Both Ringing offers a unique option. A transferred call will wait for either
the forwarding or destination extension to become free. The call goes through to
whichever extension becomes available first. If neither extension becomes free
within the Transfer Recall Time, the call recalls the transferring extension.
• Meet Me Paging Transfer
Page a co-worker and have the call automatically Transfer when the co-worker
answers the Page.
• Programmable Function Keys
When transferring, an extension user can press a One-Touch Key instead of dial-
ling the extension number.
• Serial Call
Serial Call is a method of transferring a call so it automatically returns to the trans-
ferring extension.
1. At system phone, press HOLD.
OR
At single line telephone, hookflash.
You hear Transfer dial tone.
2. Dial co-worker's extension number.
If the extension is busy or doesn't answer, you can dial another extension number or press the line key to
return to the call. In addition, you may be able to hang up and have the call Camp-On. SLT users can
retrieve the call by pressing hookflash. If a call has been transferred and the single line user has hung up
the handset, the call be can retrieved by Dialling 815 and the extension number to which it had been trans-
ferred.
3. Announce call and hang up.
If you don't have Automatic On Hook Transfer, you must press TRFR or your Transfer Programmable Func-
tion Key to Transfer the call. If your co-worker doesn't want the call, press the flashing line key to return to
the call. SLT users can retrieve the call by pressing hookflash. If a call has been transferred and the single
line user has hung up the handset, the call be can retrieved by Dialling 815 and the extension number to
which it had been transferred. If you don't want to screen the call, hang up without making an announce-
ment.
XEN Topaz
Features