NEC Xen Topaz Features And Specifications Manual page 196

NEC Business Solutions Ltd
• Related Features
• Operation
System Hold
To place an outside call on System Hold (System Phone only):
To pick up an outside call on System Hold:
Exclusive Hold
To place an outside call on Exclusive Hold:
To pick up an outside call on Exclusive Hold:
Group Hold
To place a call on Hold so anyone in your extension group can pick it up:
Chapter 4 - 188
24-01-04: System Options for Hold - Exclusive Hold Recall Callback Time
Set the Hold Recall Time (0-64800 seconds). A trunk recalling from
Hold rings an extension for this interval. If still unanswered, the call
changes to System Hold.
24-01-05: System Options for Hold - Forced Release of Held Calls Interval
Set the Forced Release of Held Calls interval (0-64800 seconds). If
enabled in Program 14-01-16, the system disconnects a call if on Hold
longer than this interval.
• Music on Hold
Callers on Hold hear Music on Hold, if programmed.
• Programmable Function Keys
An extension can have function keys for System Hold and Exclusive Hold.
• Single Line Telephones
Analogue single line telephones can only use Exclusive Hold and Group Hold.
Digital single line phones can use System Hold as well.
1. Press HOLD.
A line/loop/CALL key flashes slowly while on Hold; flashes fast when recalling.
OR
1. If you know the specific line number, dial 772 + Line number (01-51).
System Phone
1. Press flashing line/loop/CALL key.
OR
1. If you know the specific line number, dial 772 + Line number (01-51).
System Phone
1. Press Exclusive Hold key (PGM 15-07 or SC 851: 45).
A line/loop/CALL key flashes slowly while on Hold, flashes fast when recalling.
System Phone
1. Press flashing line/loop/CALL key.
System Phone
1. Press HOLD.
2. Dial 832.
XEN Topaz
Features