Headset Operation - NEC Xen Topaz Features And Specifications Manual

NEC Business Solutions Ltd

Headset Operation

• Description
A system phone user can utilize a customer-provided headset in place of the handset.
Like using Handsfree, using the headset frees up the user's hands for other work.
However, Headset Operation provides privacy not available from Handsfree.
An extension in the headset mode has two options for when it appears busy to
incoming callers.
The headset extension can be:
Conditions
Default Setting
Disabled.
• Programming
Chapter 4 - 184
•
Busy to incoming callers when only one extension appearance is busy
(i.e., Off-Hook Signalling prevented)
OR
•
Busy to incoming callers only when both extension appearances are busy
(i.e., Off Hook Signalling allowed)
A. While in the headset mode, the Headset function key becomes a release (discon-
nect) key and no dial tone is heard from the speaker.
B. While in the headset mode, the hook switch is not functional.
C. Only compatible headsets should be used.
Plantronics S12 (Adapter and headset)
Plantronics M12E Vista Base with any H-series headset
Technical note: the Topaz handset has a dynamic microphone (as opposed to an
Electret type) ensure the headset you connect is compatible with this type of micro-
phone.
11-11-43: Service Code Setup (for Setup/Entry Operation) – Headset Mode
Switching
Assign a service code for Headset Ringing Mode Switching (default:
788)
15-07-01: Programming Function Keys
Assign a function key for Headset operation (code 05).
20-02-05: System Options for System Telephones - Headset Busy Mode
Set the conditions under which a headset extension is busy to incoming
callers:
The Headset extension is busy to incoming callers when only one
extension appearance is busy (0).
OR
Headset extension is busy to incoming callers only when both extension
appearances are busy (1).
20-02-12: System Options for Multi-Line Telephones - Forced Intercom Ring-
ing
XEN Topaz
Features