Prime Line Selection - NEC Xen Topaz Features And Specifications Manual

NEC Business Solutions Ltd

Prime Line Selection

• Description
Prime Line Selection allows an extension user to place or answer a call over a specific
trunk by just lifting the handset. The user does not have to first press keys or dial
codes. This simplifies handling calls on a frequently used trunk.
A Prime Line is effectively a single exchange line placed into its own trunk group for
outgoing access and its own ring group for incoming ringing.
Prime Line Selection has the following two modes of operation:
Conditions
None
Default Setting
Disabled.
• Programming
Chapter 4 - 262
•
Outgoing Prime Line Preference
Lifting the handset seizes the Prime Line. Outgoing Prime Line Preference
would help a telemarketer who always needs a free line to call prospective
clients. The telemarketer just lifts the handset and the Prime Line is always
available. (Outgoing Prime Line Preference may be affected by Incoming
Prime Line Preference.)
•
Incoming Prime Line Preference
When the Prime Line rings the extension, lifting the handset answers the
call. Incoming Prime Line Preference could benefit the Service Department
dispatcher who must quickly answer customer's service calls and then dis-
patch repair technicians. The dispatcher would have the assurance than
whenever a customer calls in, the dispatcher just lifts the handset get their
call. (Incoming Prime Line Preference can optionally seize an idle line
appearance.)
14-05-01: Trunk Groups
Assign Prime Line to a separate trunk group for outgoing Prime Line
selection. (Also see 14-06 and 21-02.)
14-06-01: Trunk Group Routing
Set up outbound route for trunk group that contains the Prime Line.
(Also see 14-05 and 21-02.)
14-07-01: Trunk Access Map Setup
For outgoing Prime Line selection, assign each Prime Line trunk to a dif-
ferent Access Map and deny outbound access to all trunks except the
Prime Line trunk (1-51).
15-01-02: Basic Extension Data Setup - Outgoing Trunk Line Preference
Enter 1 for this option so extension user seizes Prime Line when they lift
the handset.
15-02-10: System Telephone Basic Data Setup - Ringing Line Preference for
Trunk Calls appearance.
XEN Topaz
Features