Barge In - NEC Xen Topaz Features And Specifications Manual

XEN Topaz

Barge In

• Description
Barge In permits an extension user to break into another extension user's established
call, including Conference calls. This sets up a Conference-type conversation between
the intruding extension and the parties on the initial call. With Barge In, an extension
user can get a message through to a busy co-worker right away.
There are two Barge In modes: Monitor Mode (Silent Monitor) and Speech Mode. With
Monitor Mode, the caller Barging In can listen to another user's conversation but
cannot participate. With Speech Mode, the caller Barging In can listen and join another
user's conversation.
Conditions
Each Barge In requires a conference circuit to be available. If all 32 conference circuits
are in use, Barge In cannot be performed.
Default Setting
Disabled
• Programming
Features and Specifications Manual
The use of monitoring, recording or listening devices to eavesdrop, monitor,
retrieve or record telephone conversations or other sounds activities,
whether or not contemporaneous with its transmission may be illegal in cer-
tain circumstances under federal or state laws. Legal advice should be
sought prior to implementing any practice that monitors or records any tele-
phone conversation. The Telecommunications (Interception) Act 1979 (Cth),
The Telecommunications Act 1997, The Privacy Act 1988 and State and Ter-
ritory Listening Devices Legislation are all relevant. Some federal and state
laws require some form of notification to all parties or require the consent of
all parties to the telephone conversation, prior to monitoring or recording a
telephone conversation. Some of these laws incorporate strict penalties.
Section 6 of the Industry Guidelines recommend pre-recorded messages or
verbal notification to alert callers that the calls may be monitored:
e.g. "your call may be listened to and recorded for quality and coaching pur-
poses. Please tell the consultant if you don't want this to happen".
Section 6 of the Industry Guidelines also make recommendations in relation
to notifications in writing.
11-12-08: Service Code Setup (for Service Access) - Barge In
Determine what the service code should be for an internal party to use
the Barge In feature (default=810).
11-16-02: One-Digit Service Code Setup - Barge In
NEC Business Solutions Ltd
CAUTION
Chapter 4 - 67