NEC Xen Topaz Features And Specifications Manual page 368

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Example: Active Voice Lingo Voice Mail System
In this example, the Active Voice Lingo voice mail system is connected to the Topaz
hybrid ports as an analogue device. The analogue ports connected to the Lingo need
to be assign to a department group in Topaz system programming. This department
group requires a Pilot number, which will provide the port hunting. Basic Program
settings will include the following:
For the Lingo system to integrate with Topaz, a switch file must be invoked within the
Lingo. The switch file is resident in Lingo and can be invoked be typing INT=TOPAZ at
the system integration line (System Integration Page 1, Line 2). If the Lingo system
does not include the TOPAZ integration code, this may be entered manually, by typing
the following lines into the Lingo file AVANALOG.AVD.
Chapter 4 - 360
• 11-07
Specify the Pilot number for Department Group.
• 15-03-03
For the analogue ports connected to the Lingo, set to "1:Special".
• 16-02
Assign the analogue ports connected to the Lingo into a Depart-
ment Group.
• 45-01
Enter the Department Group number that is being used for Exter-
nal Voice Mail.
Direct logon
• CCC is extension number (2-3 digits).
Pilot group logon
• CCC is extension number (2-3 digits).
Transferred call
• YYY is source [trunk TTT (3 digits) or extension (2-3 digits)].
• ZZZ is extension [extension number, virtual extension or sta-
tion group pilot number (2-3 digits)].
• Both YYY and ZZZ must be sent.
Forwarded call
"YYY is source [trunk TTT (3 digits) or extension (2-3 digits)]
"ZZZ is extension [extension number, virtual extension or station
group pilot number (2-3 digits)].
"Both YYY and ZZZ must be sent.
Busy call
• YYY is source [trunk TTT (3 digits) or extension (2-3 digits)]
• ZZZ is extension [extension number, virtual extension or sta-
tion group pilot number (2-3 digits)].
• Both YYY and ZZZ must be sent.
Ring No Answer call
• YYY is source [trunk TTT (3 digits) or extension (2-3 digits)]
• ZZZ is extension [extension number, virtual extension or Staz-
tion group pilot number (2-3 digits)].
• Both YYY and ZZZ must be sent.
External call directly to Voice Mail or via a Ring Group.
Reset MWI sent on Topaz.
Conversation record
• CCC is extension number (2-3 digits).
Cleardown string (sent on hangup).
XEN Topaz
Features