User Configuration; Users; Phantom Mailboxes - 3Com NBX 100 Administrator's Manual

4

Users

Phantom Mailboxes

U C
SER ONFIGURATION
This chapter describes these elements of the NBX system:
Users (including phantom mailboxes)
Call Pickup
TAPI Route Points
Hunt Groups
Class of Service (CoS)
Page Zones
Account Codes
You use the User Configuration tab in the NBX NetSet utility to add users
and phantom mailboxes to the NBX system and remove them. You can
also modify and maintain user profiles and parameters.
To perform these tasks, in the NBX NetSet utility, select User
Configuration > Users and then see the Help for these buttons: Add,
Modify, Remove, and User Settings. For information about User Settings
that individual users can configure, see Chapter 1 in the NBX Telephone
Guide.
A phantom mailbox is an extension that has no associated physical
telephone. A caller can dial directly into a phantom mailbox and leave a
message. The person assigned to a phantom mailbox can create and
send a message from within the voice mail system and the Auto
Attendant can route callers to a phantom mailbox.
Example: A user who is never in the office can use a phantom mailbox to
receive and manage messages, even though no telephone is associated
with the mailbox extension. The user can call into voice mail to retrieve
and send messages, log onto the NBX NetSet utility to manage messages,