3Com NBX 100 Administrator's Manual page 463

serial interface
SMDR
SMTP
SNA
STP
Supervisory
Monitoring
switched Ethernet
system-wide
greetings
T
T1/E1
T3
TAPI
Hardware for sending and receiving data one bit at a time.
Station Message Detail Recording. A stream of call data from the
telephone system. Typically, the data is not stored on the telephone
system itself. Rather, it is captured by an external device that connects to
the telephone system through an RS232 port.
Simple Mail Transfer Protocol. The
transferring electronic mail messages from one machine to another. SMTP
specifies how two mail systems interact and the format of control
messages they exchange to transfer mail.
Systems Network Architecture. IBM's layered communications protocol
for sending data between IBM hardware and software.
Shielded Twisted Pair. A twisted pair of wires surrounded by a shield that
is typically made of braided wire or metal foil.
A facility that allows a supervisor to monitor incoming calls to agents
while those calls are in progress.
An Ethernet network that allows each user the full Ethernet bandwidth of
10 Mbit/s to another node.
A special type of time-dependent greeting that is used throughout the
system.
A high-speed data channel that can handle 24 voice or data channels (T1)
or 30 voice or data channels (E1) at 64Kbit/s. Refers to the U.S. T1 line or
European E1 equivalent.
A U.S. standard for high-speed data transmission at 44.736 Mbit/s,
providing the equivalent bandwidth of 28 T-1 circuits. The carrier channel
can handle 672 voice or data channels.
Telephony Applications Programming Interface
A Microsoft Windows standard interface for integration between
telephone systems and Windows-based software. A typical example is
integrating Caller ID with a database on your computer that contains
detailed information about potential callers. When your telephone rings,
a window pops up on your computer with information about the caller.
TCP/IP standard protocol for
G 463
LOSSARY