User Configuration; Users; Phantom Mailboxes - 3Com SuperStack 3 NBX Administrator's Manual

4

Users

Phantom Mailboxes

U C
SER ONFIGURATION
This chapter describes these elements of the NBX system:
Users (including phantom mailboxes)
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Call Pickup
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Hunt Groups
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Class of Service (CoS)
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You use the User Configuration tab in NBX NetSet utility to add users and
phantom mailboxes to the NBX system and remove them. You can also
modify and maintain user profiles and parameters.
To perform these tasks, in the NBX NetSet utility, select User
Configuration > Users and then see the Help for these buttons: Add,
Modify, Remove, and User Settings. For more information about User
Settings, which individual users can also configure, see Chapter 1 in the
NBX Telephone Guide.
You can add a mailbox for an extension that has no associated physical
telephone. A caller can dial directly into a phantom mailbox, the person
assigned to the phantom mailbox can create and send a message from
within the voice mail system, and the Auto Attendant can route voice
messages to the phantom mailbox.
Example: A user who travels frequently or who is never in the office can
use a phantom mailbox to receive and manage messages, even though
no telephone is associated with the mailbox extension.
The user of a phantom mailbox can call in to the Auto Attendant to
retrieve and send messages, log into the NBX NetSet utility to manage
messages, including having the system forward voice messages using the
Off-Site Notification feature, or use an e-mail client to manage the
messages (see "IMAP (for Integrated Voice Mail)" in Chapter 6).